Beautiful grounds, warm welcome, lovely facilities

Nothing negative to say

Beautiful setting, lovely rooms and a very comfy bed, which is the most important thing for me. Would definitely like to go back in the summer to make use of the gorgeous courtyard. The ladies at breakfast were also amazing. Thank you for a lovely stay.

N/A

I liked the room

Very noises at 4 am I thought there was place to get food and drink there is nothing

Stayed after sons wedding Perfect location Excellent staff Immaculate accomadation Lovely breakfast

Lovely to have the veggie garden to ourselves and a walk through the garden was gorgeous. The girls who did breakfast did a sterling job of a full English

A map of the garden in the room would've been helpful as well as maybe a list of recommended local eateries for dinner.

Beautiful grounds and lovely location.

The bedroom didn’t seem like it had been cleaned prior to our arrival- we found someone else’s hair in the bathroom, spiders in every corner of the room. The king size bed base was broken, and the finishings were looking very tired. The bed did not feel fresh or clean- I hardly slept as was very uncomfortable. Really disappointing- I have stayed in much better accommodation for 1/4 of the price.

A unique stay. You are staying in the grounds of Chippenham Hall. The garden of Chippenham Hall is just amazing. It's huge, and amazingly well cared for. There cannot be many like this in the UK. The room itself was super comfy, and along side the potting garden - which is alive and well - with loads of fruits and veg being grown right outside your window. The breakfast was extremely tasty - and cooked, on the day we were there (I hope for their sake they have help on some days) by the husband and wife team who own the estate and who were really friendly.

Nothing.

The rooms are spacious with comfortable furniture and the gardens are awesome

I knew from previous stays that the hot water is red hot but I remembered to add the cold

Lovely room. Breakfast was really nice.

The gardens off the main estate were overgrown. Multiple spiders and spider webs present in room and dead bug in cup. Breakfast was meant to be served at 9am - we sat down at 9am and didn't get offered tea or coffee until after 20 minutes. Only asked if we wanted breakfast at 9.30 (it was stated that a cooked breakfast would be served at 9 so this was expected). Didn't receive breakfast until 9.45 - giving us less than 15 minutes to enjoy and eat our breakfast and vacate our room. Couldn't enjoy breakfast due to feeling rushed to leave. Only one person cooking and serving even though there were 5 couples. Didn't have time to shower due to breakfast taking so long. Customer service wasn't great - weren't asked if we had a nice time, practically ignored when returning key. The information leaflet in the room stated breakfast at 9 and to check-out and leave the site by 10. Very rushed and an unpleasant end despite the price. If we had known breakfast would have taken so long or that we could turn up for breakfast nearer 10am instead of 9am we defintely would have been better prepared to leave and had a more relaxing end to our stay.

Great location for first post lockdown trip

Nothing

Comfortable high quality room and a pleasant helpful team.

A little difficult to find in the dark