J’ai eu la mauvaise surprise de voir des petits cafard dans la chambre! C’est inacceptable pour une nuitée à 130€ . Je veux le faire rembourser

Réceptionniste disponible et localisation idéale

Le ménage était moyen (saletés au sol, douche bouchée, poussières, lits mal faits).

The beds were clean and the person at the reception was kind.

The hotel is not that close to the airport (25 minutes by tram) but the tram stop is in front of the hotel. It smells very bad at the entrance, luckily the rooms don’t smell.. The rooms are very very small, if you are traveling with luggage and kids, it’s pretty challenging.. Definitely too expensive for what you get.

None

The location was supposed to be closer to the center of Paris according to the description but it was pretty far! The elevator was so tiny we could hardly fit with our luggage! The room was very small and old looking as well as the bathroom. The shower was so tiny and hard to get into because it had a very tall tub and the shower door was so narrow and hitting the sink! No toilet treats, not enough towels! When we got to the breakfast at 7 am there was no eggs, bacon or sausage left, only bread and coffee…

The location

The overall reception

Quiet area, near the tramway, convenient to go to the center. Clean and warm room.

nothing

Good price and near local transportation

The room was very hot and we were not able to adjust the temperature.

Location is ok, near tram line.

Dirty towels with stains and hair. Inadequate staff - can't speak English, don't respect privacy - while getting acces code and making payment on automatic machine - all the times manager tried to intervene to the screen with personal room access code etc. He was pointed out few times, but seems like didn't understood and kept trying. While there's not big variety of meals for breakfast - two of the hotel staff grabbed all available fruits, not leaving nothing to the guests except couple tired apples. There has been quite chilly in the room.