The staff were friendly especially Penelope and Sharma. Great location with beach access. Booked a family room but was upgraded and given two rooms due to some faults in the original room. Nice playground for the children.

Breakfast had limited options. Restaurant has limited options. No local dishes. No entertainment within the property. Wifi in the conference block completely not working

spacious rooms and very comfortable mattresses.

Because it was low season the restaurant was not functioning. My suggestion was to just eat out but the staff insisted that we had dinner at their place. Eventually it took over 2 hours while they kept saying that the food was almost there. It would’ve been better to just go somewhere else. The hotel is very central so there are plenty of other options to go for dinner.

Spacious rooms and cleanliness

Nothing

Spacious room considering the price. Good location close to the airport, thus waking up at pleasure. Caring and hospital staff

Lack of air conditioning. Shower room tiles not fitted we'll, water accumulates on the flow while shower and takes a whole to seep. Lack of mesh at the balcony when open, lake flies invade the room. The platform reading is poor, since the chair is lower than the table platform makes on uncomfortable while working on laptop

The hotel is close to the airport and on a previous occasion we had a good stay.

I booked a single executive room with aircon. The first room I was put in did not even have a fan (this is the hot season) on complaining I was given a room with a fan only and it was upstairs not on ground level as advertised. The mattress was so thin it was like lying on a plank of wood. There were no towels in the room and reception did not answer the phone. When I checked out I was still charged the full price of the executive single even though I had a much cheaper room.

The location is perfect for connecting to the airport.

No bar at this hotel to serve alcohol (for religious reasons, apparently) and even their choice of soft drinks was abysmal! Bring your own alcohol/drinks and save yourselves the shock and disappointment! There was a room with a squeaky front door each time it was opened. Finally, it beggers belief that the bathrooms in this hotel are wet-floors! This is a huge hazard to the guests and if anyone was to slip and fall on the wet floor, it would not be financially viable for the hotel with the lawsuits that would follow. This should be changed and have shower cubicles. Ensure to have your mosquito repellant and/or antimalarials at the ready if planning to stay at this hotel; since it is very close to Lake Victoria, there are lots of mosquitoes at this hotel. Otherwise, it is only a 2min drive to the airport from this hotel, especially if you have an early flight. Traffic in Uganda is horrendous!

Big and clean room, close to the airport. Friendly and helpful staff.

The beach of the hotel was not accessible.

The hotel was in a good location for the airport and right by the beach. The rooms were large and comfortable.

The card payment machine was not working. The choice for dinner was limited, so I went to a nearby hotel (Faze 3) that offered an excellent choice. There were helicopters flying over for the first part of the night after I had gone to bed, so it was quite noisy initially.