staff were friendly and inviting. loved the arrival and blessing.

The room size. The location. Facility in the resort were good.

Breakfast was ok.

Nice place for retreat/recharge and enjoy the nature.

Bedroom could have a table, chair, armchair or sofa

staff were friendly but not trained to communicate with guest

stained towel no turndown service room is filled with insects food below average in term of options and quality pool was not heated I didn’t enjoy my time open bathroom worse thing in the night you can find insects you pay 50000 if you lose your card key as I’v asked for one key no communication with guest I have been charged twice for room service and they promised me to return the amount if it cridted ( I HOPE )

the location was nice and the property itself is beautiful

unfortunately we didn’t had a nice experience as our villa was making very loud sounds from the roof and was smelling like cigarettes. when we first complained to the reception to change our Villa, no one reached out to us to do anything. only after chasing them and calling we managed to change and finally get some sleep.

the property is beautifully located, the rice fields and the big plot gives it a special charm! there are 2 restaurants which are both great and the staff was amazing! An amazing location

We stayed at the Twin Bedroom with private pool. Very spacious, has an earthy feel and room service was excellent!!

The property must accept USD in cash , becomes easier for international travellers who do not want to use debit/credit cards.

The staff are friendly, always trying to help. A Balinese blessing was performed on arrival, which served as a really nice welcome to the resort. The resort has many free daily activities to choose from, including a resort tour and yoga. A free shuttle is provided to Downtown Ubud, a 5-7 minute drive from the resort - it runs three times per day, which makes it easy to get into town. There is a beautiful rice field at the resort and many good photo spots. The Visesa Spa has a wide selection of treatments, and I had a wonderful experience during my visits to the spa. Lumbung restaurant offers an authentic Balinese/Indonesian experience and the food was delicious - the indoor seating area of the restaurant is very chic, but I would suggest sitting on the deck as it overlooks a waterfall - definitely worth a visit when staying at the resort.

The rooms were not clean - the curtains around the bed had dead insects upon arrival and they were not cleaned for the duration of my stay. The bed linen was worn out and not changed once, even though I stayed at the property for six nights. The breakfast buffet and room service is quite average, and needs to be improved. There were a lot of insects in the room - I tried to burn incense and spray mosquito repellent to keep them at bay, but I still came away with insect bites. This property is more a 4* resort, rather than a 5* resort.

Accommodation is great. Staff are amazing

Pleasant and calm

Breakfast

The hotel was really nice and very nice place for relaxing. The location is good n the welcoming ceremony experience was very nice. The staffs all good, the room was clean n nice jogging track too. All perfect. I am happy and I had a very amazing romantic memories with my spouse in this hotel. Will be back to this hotel again for sure if I will stay in Ubud again.

Nothing

Beautiful landscapes, comfortable rooms

Could not contact before checkin. Their phone doesn’t seem to be working or their contact details are wrong.

The property has some beautiful facilities and the location of the hotel is quite good.

Our room smelled horrible - the room smelt of Mould and there was actually mould visible on the curtains and bedding. Their breakfast was also lacking - many other hotels who have much better breakfast options than they have.