fantastic location, staff were so friendly and nice. restaurant was great! staff in the restaurant were ⭐️⭐️⭐️⭐️⭐️! hotel lobby is beautiful.

a/c didn’t work fridge didn’t work

the location excellent and parking

the room

The staff would go out of their way to help if needed. The breakfast was reasonable. Very convenient place for anyone visiting Padre Pio sanctuary and within walking distance. Facility of safe parking.

Having tea/coffee making facility in the rooms with couple of cups and a bottle of water with a couple of glasses would make the stay fantastic. For that little added comfort the recommendations would be very worthwhile.

Perfect location- lots of parking spaces.

The staff were very helpful especially the restaurant staff. The hotel is only ten minutes walk from the main church and crypt.

We have no negative comments.

Be warned that if you visit anytime outside of summer (even if the weather is still warm) they will tell you the air-conditioning is 'broken'. This is a complete lie and is shut down to save money. When I complained that the website clearly said there was air con and that was why I booked the hotel the male staff member was condescending and arrogant and I was told there was nothing that could be done. We ended up moving hotels with the help of a much kinder staff member (the only reason for the two stars) to one with air conditioning, much better breakfast and helpful staff. If you like hot, stuffy rooms, bathrooms so small that the door doesn't even open properly and being lied to, this is the hotel for you. Otherwise, avoid this place.

Location

No hot water kettlei

Luca the owner was very friendly and helpful and did all he could to make our stay comfortable. Great location 👌 Breakfast was sufficient and room had basic amenities.

The shower cubicle was too small, recommend to replace thehairblower with a hair dryer,.. and provide atleast 2 bottles of water in the room.

Everything was super and the staff was friendly and helpful. Plus both restaurants recommendations were delicious and perfect. Thanks

close to Padre Pio Church, Hotel old but clean. staff was extremely nice and polite. breakfast was surpassingly, like for Italian standards good and amazing croissants. Very attentive Gentleman took us to the breakfast area in the morning and made sure we have had enough to eat :) free parking available

-

Overall excellent

Convenient location clean and tidy and excellent price. And a great underground car parking facility

The restaurant was closed, we didn’t have a security safe in our room. I asked about a safe so the manager brought one an put it in our wardrobe. Not fixed but freestanding, ridiculous we didn’t use it as anybody could have walked off with it! A bit of an insult to our intelligence to be honest!

The Hotel foyer was just amazing and bright the cleanliness of the Hotel was 100% we stayed two nights wish we could have stayed longer but we will be back soon COVID-19 permitting.

The hotel looks very nice outside but inside isn’t beautiful like outside . Very nice stuff , dogs are welcome , good coffee , not far from padre pio . Very good garage for car

Very small bathroom , air condition is not working , in room we haven’t got mini bar or fridge . In room we haven’t got any one bottle of water or coffee or tea .

Location, breakfast, bedroom

Comfy bed ,place was quite nice

Restaurant and bar was closed

Staff were, for the most part, very helpful and accommodating. The location is excellent.

There was no bar fridge in the room in spite of it being listed as available. We asked twice about it and feel like our concerns were blown off by the front desk. The one front desk person even said he’d move one but never did. The shower head fell off when I tried to adjust it. I just put it back on and didn’t adjust it again. The room wasn’t thoroughly cleaned when we arrived.