AMAZING HOTEL!But what makes this hotel to receive 5 extra stars: we had a big inconvenience. We left something VERY important in the hotel safe. Not only were they super honest and returned the valuables, but the whole team was overly friendly and helpful with the situation! They even personally drove us to the train station (on a holiday, when the city was packed!) to get us to the train on time. Dear team: thank you very much for your honesty, for a wonderful stay, and for a service that is neither obvious nor standard. We will gladly come back and keep on recommending you!

Great correspondence before visiting regarding booking a parking spot at their sister hotel Monsieur Ernest. The hotel is set in beautifu,l historic Bruges within walking distance of everything you might want and yet is on a lovely quiet back street. Staff at both hotels were welcoming and engaging. They spoke perfect English and offered information about the city if needed as well as giving you a map straight away. The hotel was clean, with modern decoration. Simple yet elegant. Breakfast was plentiful with a good selection of breads, fruit, muesli and granola with yoghurt, ham and cheese, coffees and teas. Housekeeping staff were polite and always prompt in the morning, our room was left perfectly ready for the following nights sleep. Small travel bottles of shampoo and body lotion provided in the bathroom. Bottled water provided in the room. Good radiator that you could easily set to your preferred temperature. Adequate clothing hanging space with shelves and a suitcase stand. Good, powerful hairdryer in the bathroom and towels for each person (3 staying). Lift to all floors. Light and airy corridors.

No tea and coffee facilities provided in the room.

I loved staying at this hotel. I was 100% satisfied with everything. My single room was good sized, the bed was comfortable, heating/tv worked perfectly. My bathroom was beautiful! Good variation of choices at breakfast too. There are quite a few hotels in the area but I would definitely recommend this one. The staff was also great :)

Nothing

ambience

Great location, nice rooms, very friendly staff

The beds were very uncomfortable. I felt that I came healthy and woke up with spondylitis because of the mattress bed. There was no fresh salads at breakfast like tomatos, Cucumbers nothing at all. But other than that it was Ok

Rooms are really clean. Housekeeping is good.

There was mold in the bathroom.

Staff,location, breakfast

Common areas shabby,

the location

older room, humidity in the walls and a lot of mosquitos

lovely property near the centre , clean breakfast was ok fresh and good muesli, and good fresh bread

coffee from electric machine, not my thing

The staff was very kind, the breakfast was spectacular and the rooms were very modern!

Nothing! All was good!

I liked the simplicity and minimalism inside and it's in the old city centre. Additionally I loved how comfortable my bed was.

I didn't like that in description it says that there's a free parking, but actually there are like 3 spots in front of the hotel which were never free. Also Windows from my room where facing the street and whenever a car would pass the street it got very noisy. Luckily the street wasn't very busy. The breakfast was fine, a little bit poor, but for me was enough.

Νice accommodation, frindly and helpful staff. The breakfast is much more better than our expectation. We also had a problem with the time of oumur arrival(there was a delay) so we re-arranged our stay for the next day, with no extra paying

The place is very nice, the room clean and with a wonderful view! The breakfast is very very good. Loved it

Nothing

Great

Nothing

Boutique hotel, amazing breakfast

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Friendly staff, made us feel at home. The room warms up fast. Fast Wi-Fi. Quite close to the city center. Breakfast was okay.

Some things in the room require repair - toilet paper holder was broken, shower door nearly broken, hairdryer was melted (?). Can't say it was very clean... especially the bathroom. The room was dusty.

Easy to get to via the train station; convenient location right off the canal. Super charming hotel.