The location

The host is rude and very very cold towards the guest. Accessing the door was a night mare. I called the host and she answered rudely and so cold. It took about 40 minutes to figure the door opening out. She answered like we were bothering her. The apartment is not bad for the price, everything is as described.

Location is great Private parking was extremely useful It was booked handy enough for such a short notice booking.

It didn't seem very clean, particularly the bathroom. Stains on walls. The carpet was stained. One of the room's radiator didn't work so it was a cold winter night sleep during Storm Eunice.

Parking. Kitchen area but that's it

Sofa bed was awful old and sunk in middle. This was the only bed. No door on bathroom so if there was 2 you would have to see the other person sat on the loo and smell very poor. Hinges still there but no door. Dirty stained carpet.

Location but too noisy

Broken shower Ripped floor Dirty blinds Ripped sofa edges Lack of information

Lots of parking Very close to Morrison’s Clean Lovely flat

Noise of the traffic woke me up

Great location. Goid kitchen

The bed was really uncomfortable. I ended up sleeping on the floor. The carpet is badly stained. The Tv was next to useless, really poor quality, couldn't watch bbc 1 and many other channels as kept breaking up. Shower floor reallt slippy when wet,,

Breakfast was not included.

The property was not clean. The sofas need updating & our mattress was dipping in the middle and was very uncomfortable to sleep on. The apartment needs updating.

We booked this during the hottest week in July where there was a heatwave, due to the fact it said there was air conditioning and fans available. Upon entering the property, there were no AC's or fans, but only heaters that were dangerously hanging off wall hinges. I contacted the hosts who originally spoke really nicely and said this is booking.com's fault, and would contact booking.com to amend this, and in the meantime, provide us with 3 fans the next morning and provide a discount for the trouble (it was ridiculously hot and it was like a loft apartment). They also did offer to reimburse us if we found alternate accommodation (we had kids so this was a bit of hassle, and wanted to support more independent businesses where possible). They also included features like 'garden view' etc which was definitely not the case. The apartment also looked significantly cleaner, nicer and modern in the photos, but in an all honesty, this did not bother us much. It is the hosts duty to check their listing whether it's through a third party or not. We did receive one fan, but this was instead of 3 (for the 3 bedrooms). At the last day of the stay, the temperature cooled a bit and we enquired about extending our stay for an additional night and that perhaps we can use the discount towards that. We emailed and called but heard nothing. When it came to check out, the cleaner said we could have extra time to checkout if needed (which we utilised although we were packed). When the cleaner returned, she said the host mentioned extending our stay, so we spoke to him on her phone and he said he could reduce the rate from £120 to £60, then from £160 to £60. He asked for cash which we didn't have and then suddenly spoke so rudely and threateningly saying if for any reason a bank transfer doesn't go through, he'll be REALLY annoyed and will send people within the hour to make sure we get out and continued to speak in this manner although we spoke calmly.

I would love to give 10/10 but due to the problems at the property I can’t justify that. However… the housekeeper, the booking contact AND the owner were all absolutely amazing in trying to get an engineer to fix the problem and be flexible to our needs. We’ll definitely look to book again and hope the problems have been fixed.

Needs a little bit of tender care, radiator fell off its hinge. The shower head holder fell off so we couldn’t shower properly during our stay. Leak from the toilet base every time the toilet was used. Otherwise nothing to complain about. These were minor issues…

Good location, nice apartment

Just the type of duvet and towels which needs changed

The apartment was big, beds were comfortable, sheets clean, the kitchen was well equipped.

The carpet staines were really big. The place needs good paint and carpet replacement and would look much much better.

Very well furnished apartment with good kitchen and laundry facilities. Toilet/shower room of a very good spec.

The only down points are the strength of the WiFi and the parking if there are any vans in situ it's a bit tight.

Very small property with lots of tables (6) in living room. Kettle faulty and leaks. Twin mattresses cheap and thin but sofa bed was comfortable.