The rooms and their attention to details love coming back to conrads amazing room with that amazing lake view

Everything was top notch

Absolutely gorgeous rooms, and the most amazing service from the team. The sushi restaurant is really really good

Some spots in the bathrooms doors that could have been cleaned (we are talking 5* hotel here after all)

Clean, spacious and excellent staff.

Property was great - no particular issues.

Nothing great

Overpriced Executive Room, Breakfast has variety but not tasty, Rooftop restaurant served ordinary overpriced food

Breakfast was quiet a feast, had lots of variety both from south, north india, continental and European style breakfast Worth the money

Sugar Cane Juice!! Service at check in, service at entry every time was exceptional. very comforting and hospitable. impressed that staff remembered guests names, details, purpose of stay, recommendations etc. Always felt like we were coming home when coming back from the city/shopping trips etc. restaurant food quality was very good, very enjoyable, tasty and service was excellent. technical staff (technicians/plumbers) were very respectful, diligent and understanding. very thankful for oil heater received as room temperature could not be warmed up using a/c system. Around the clock service was always very much appreciated and very useful . breakfast was the best enjoyed in any hotel in india.

some things were not enjoyed such as being moved from table to table during breakfast, Service at check out. Price for additional services such as taxi to/from airport would have been utilised but for being more than double the normal rate, and not really using premium cars etc. Service staff wearing shoes inside guests rooms was not appreciated. little difficult to explain/deal with. not sure how we can use the room with bare feet or paper like slippers after cleaning/waiting staff had come in and gone out. slipper sizes needs the be variable for variable feet size. some facilities in room were not working such as vanity lighting on the mirror. some of the main light switches (no one told us how to operate these). check in and check out time needs to be more flexible, esp for guests catching international flights. we essentially overpaid for 1/2 day, as we checked out on friday midnight as flight was at 4am from Bangalore airport. little annoying that breakfast catering staff did not know how to take orders or serve. we had to ask different people for different things.

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Cleanliness and hospitality

Food service and quality In Tiamo restaurant was and the duty incharge was also not accommodating