Breaky was good. The staff were nice. Apartment was really complete. The location was perfect.

It was expensive! Shovel the ice a bit better!

Lovely accomodation with beautiful rooms. Great location a few minutes from ski lifts and good ski hire. Really accomodating staff who provided pick up and drop off at Happo bus terminal (main transport to Hakuba Happo). Breakfast was also excellent.

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The Hotel is very close to the bottom of the ski field, easy walking distance with ski boots on. The staff were very efficient, nothing was a problem for them. I would definitely stay again.

just 5 minutes walking to the slopes. people working there are amazing!

nothing

shower was easy to use and sufficient hot water. breakfast was delicious too. restaurant and bar was great with friendly staff

the staff were amazing. they helped us book taxis, dinners and always went out of their way to be helpful. the room was clean and very well sized. there was a ski locker for all our things as well. we loved our stay here.

it’s a little bit of a walk to the main restaurants area however the area it is in is peaceful and beautiful. still loved it.

From the onset of our stay, the staff at The Ridge were incredibly accommodating and generous. They offered to pick us up from the Happo Bus Terminal (free of charge) and provided daily supermarket shuttle runs as well as delicious breakfast daily. The room was incredibly spacious and had great facilities throughout the hotel, including a ski storage room, laundry, and games room. The hotel was very conveniently located a short walk away from the Mominoki Hotel where a number of shuttles stopped frequently to numerous ski resorts and locations. The downstairs Antlers Bar had a cozy atmosphere with a great selection of drinks and bar food. The staff at The Ridge make it really feel like a home away from home. I cannot recommend The Ridge more.

Nothing!

welcoming and helpful staff. Nice location. Big room