Location is very close to the Kamata station and within short walking distance to restaurants and shopping.

Reception staff did not assist with regards to query on typhoon. Overall, they could show more warmth and concern. No kettle was provided and phone not working. Had to make a trip to the reception to ask for it and another to pick it up. Superior Twin Room - space under the bed for storing luggage is useless since it it too cumbersome to push in and take out the luggage. The microwave oven and laundromat are at the lift lobby which has limited space and privacy.

櫃檯台灣人服務很好 ！房間也還蠻乾淨

房間比較小一點

Great location, hot bath, cleaning staff did great job, reception staff helpful.

Washing and drying system, as in there is no system other than wait and see if available. Maybe need a queue system on the TV showing when room number comes up to go down within 10 mins to claim spot otherwise cancel booking.

Location, staff

Beds are terrible. Very difficult for us elders to get in and out. Adding breakfast would be nice

部屋のシャワーカーテンが生乾きの臭く、部屋の消臭剤を使い切るほどでした。空気清浄機も設置されていませんでした。ホテルの係りの方に伝えたらよかったと後で後悔しました。

大浴場でリラックスできた。駅近で非常に便利。

Very clean and great location for getting to the HND airport. Perfect for business travelers as well. Rooms were small but efficient per a typical Japanese hotel. Very close to the train stations and lots of food options close by. Quiet once in the room. Amazing.

Clean, comfortable, good location.

Small room