Good location Big room Kind and informative in front desk Easy check in Clean room

Just bed was not convenient for couple, it’s better to be king bed !

The hotel is very well located not far from the city center and the train station, one can leave the baggage in the reception if you arrive/depart later during the day. The rooms are very spacious, there is AC.

As the building is a bit old one can hear the people in the hallway or whenever someone closes the door. The photos in the platform differ a lot form reality. The rooms are more basic and older.

The location

The bathroom

Location and staff were accommodating

Walking distance to Metro and places to see

None

Easy to find. Easy to walk to centre and attractions Helpful staff Double bed though I'd booked a single room

Only thing was the 2 very bright red flashing lights on the smoke detector right above my eyes when trying to sleep. Take an eye mask as necessary for safety.

As a solo traveler, I lived Florence two days and this hotel provided me the best experience of it, its perfect location around 8mins walk away from the central station surrounding with a nice park, varieties of restaurants and attractions. The professional work of the beautiful Chinese receptionist also impressed me very well. My room is spacious with comfortable bathroom and the large size bed garantiert my sound sleep as if staying home.

The only stuff dissatisfy me might be the breakfast they offer. Well it was not that bad but I hope there would be more improvements in the future.

The size of the room was realy good. The breakfast was ok, poor options, but it was value, cheaper then take at the street. The breakfast attendent was very nice, "molto simpatica". The hotel is located a walking distance from every turistic site of Firenze, mainly the Mercato, Piazza San Marco e Santa Anunzziata.

They did not changed our glasses during our stay.

Stayed with my daughter. Room was lovely , clean . Very nice bathroom . There was also a fridge which was useful. Location good .staff really helpful . Lovely breakfast

On booking.com I asked to book for 2 . Somehow booking was only for 1 . I paid the difference at the hotel but was not expecting this

good location, room was clean

the rooms need updating

Great room very clean and you can't hear the trains even though it's just across the road down the street you have one of the best restaurants I have ever been in and the rooms must be sound proof because nobody heard us and we didn't hear them very good.

Very clean & very pleasant & helpful staff.

Nothing to drink in the room.

location was splendid nice staff size of room own bathroom clean room and bed

A lot of noice from the street. No refrigerator to keep cold drinks breakfast for 6 euro was a bit to simple 3 stars was maybe a star to much. only two hangers in closet

Amazing location. The room is spacious and clean. The building has lift. Breakfast is pretty good for the value. Staff is nice. I would return!

Everything was perfect. If there is one little thing I could pick on is the hotel could have irons available at request. But it does not change my overall satisfaction.

Good sized room for two people with lots of storing options for clothes. Room was on the side of a semi-busy street but windows kept the sound out well. Pretty good view from the second floor. Our room had old electrical sockets (3 pins), but our regular 2 pin chargers fit and worked no problem. The staff was very friendly and we were allowed to keep our bags in the reception area before we checked in and after we checked out.

Minor nitpicks but can't complain for the price and great staff.

The bed was very comfortable and extra large, and the location was great. There were lots of restaurants and bars nearby.

Everything was good

Location was excellent, 10 minute walk from the train station and not too far from everything else we wanted to see. The building is really nice as well, the rooms are basic but was perfect for a one night stay. Check in was quick and easy, Francesca was very nice and gave us a map, food recommendations and let us store our luggage for a couple of hours after we checked out.

I can't say I disliked anything.

We recently stayed at St James hotel for a night, and it turned out to be a great choice. Our room was quiet and over-looked a park. The hotel's location was perfect, offering easy access to the city's action and being conveniently close to the train station((10 minutes walk). The value for money was impressive, considering the comfort and amenities provided. The check-in process was a breeze, thanks to the friendly staff. If you're looking for a convenient and affordable option for a one-night stay, this hotel is highly recommended.

very helpful stuff, excellent location.