Comfy mattress, good shower water pressure, very accommodating staff, English/Spanish/Basque speaking staff Bar/lounge and breakfast are great, very walkable, close to Guggenheim museum

N/A

design of hotel, comfort and design of room

No restaurant in the hotel for evening meal, very nice after a long journey ( which I had) so had to go out and find something to eat.

Perfect position. Very good breakfast. Very friendly staff.

great location, clean and friendly staff.

Great art, very comfortable chairs in the bar, the best breakfast I ever had in Spain. Staff was very friendly, we were given some home made cookies for our journey back home.

A great location only a 3 minute walk to the Guggenheim Bilbao. Lots of restaurants and nightlife around the area. If you travel via motorcycle (as I did) there is motorcycle parking 10 meters from the front door. The staff was over-the-top helpful and even offered me a ticket (free) to the Guggenheim - but I didn’t have the time to go.

I was in a “basic” single room, and the bathroom was a bit exposed and covered with a curtain. Not a problem because I traveled alone but I could see someone being a bit squeamish about using the toilet if a couple shared the room.

This was well located for exploring and going to the Guggenheim. The staff were pleasant and helpful.

the staff, the breakfast and I appreciate the small minimalist hotel

the room is a little small for the price paid

location perfect, croissants fabulous

the view is the Guggenheim

Location And friendly staff

location near the Guggenheim, clean, great bed and shower, lovely staff

unfortunately we could hear the conversations of other guests from our room. Fortunately, they were well behaved! Other than that, a super hotel.

- Great location - Nice staff - Professional setup - Quite rooms

- Pillows need improvement

Cool hotel! Excellent staff and high quality service.

The view, the location, the room size, the interior, the facility, the staff, etc... Everything was perfect

Nothing

Spotless clean, highly trained and friendly staff, perfect location! I thoroughly enjoyed my stay and will recommend it to others!

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Perfect location. Good shower. Breakfast buffet was very good too. Staff were pleasant and attentive.

We found the bed to be too hard. The bathroom has a curtain separation which isn’t ideal when one person is sleeping.

location , cleanliness and very helpful staff

everything was just right

Beautiful hotel close to the Guggenheim museum. Excellent service, nice team, perfect location, good breakfast. I would (and probably will) stay there again any time. Highly recommended for a relaxed stay in Bilbao.