1. The day staff were friendly and checked in every day. They were also prompt with answering queries. 2. The twin room offered double beds which were nice and comfortable 3. The staff kept our room clean and replaced towels. They were kind enough to come back in the afternoon when we had left the room. 4. The food at Gusti restaurant was good

1. The checkout staff seemed to have had an attitude. Didn’t even ask if we enjoyed our stay, I don’t think he greeted us when we got to reception (if he did, maybe I missed it) 2. The lack of parking at the facility was a bit of an inconvenience as I had to walk out of the suggested parking and find the hotel whilst carrying all my bags 3. The carpet around the hotel has a constant stinge which is hard to shake off

The staff at reception were friendly. I liked the texting service where you could ask questions.

The hotel is very outdated, the walls were dirty and marked. For the amount you pay I would have expected a nicer hotel. And the parking situation was unclear.

The location was fantastic, the pool was beautiful. Great atmosphere in the lobby and fast and delicious room service

No one at the front desk upon arrival it took a while to get someone to assist with check-in which didn’t start the stay well. Parking is also horrendous, limited, overpriced and doesn’t feel very safe

an older hotel, but clean & well maintained

the pool water was dirty/cloudy, air con in the room was not really up to it, although it was 40C

The room was great, we had a view of the river. The staff from checking in to checking out were so polite, nothing too much trouble.

Location

The Hotel is run down . Booked a room for a family of 5 with breakfast . Later learned that the breakfast was only for 2 , others have to pay a miserable amount for a very lousy breakfast.

The service for our booking in the resturant very slow.Food came up very slowly. Also cocktails were very slow at appearing. The breakfast was shocking - most of the food domes were empty, what was there was scrappy bits and pieces of bacon the sausages (Chicken) had no colour, the Danish pastry were also empty generally we were not happy - no selection!!! All this was brought to the staff attention even the head chef. Also tried to get a refund of the breakfast at the time of check out to no avail.

Location was great

Room seems like not cleaned properly

Close to city

The room was not made up, the staff were rude and demeaning, failed to follow through on promises to service the room with housekeeping.

Staff were very friendly and very helpful. Very clean and comfy beds Excellent location

No heating in the room. We were cold in the rooms and hotel had to give us little heaters and extra blankets at night. One bedside lamp which did not work. All lights were either all on or all off. Room furniture was old. Carpets to our room were threadbare in parts. Hotel building is old and in need of an upgrade.

Very nice staff and very clean.

nothing

breakfast very very poor

quality of room and bathroom not what i would expect this day and age very tired

Location

But dated but clean and acceptable Gym needs to be updated and maybe heated pool

the view

the room was small and old fashioned the bed was uncomfortable for the $500 for the room it was less than I expected

On-site restaurant was fantastic and well priced. Access to complimentary bikes was terrific.

The pool isn't heated and is freezing to the point you may as well not have a pool. I love having a pool when staying away and this was really disappointing. Also staff at reception had zero local knowledge - asked about near by cafes in walking distance and said they weren't sure and did not try to find out or help. In room TV reception was sketchy and would be good if they updated to smart TV's or offered streaming services.

My partner and I enjoyed the atmosphere and how comfortable and spacious the rooms were. We also loved the buffet breakfast.

Nothing

Location, room size, view

Pool needs renovation, restaurant a bit Ho hum

location

Love the location and how easy it was to deal with staff etc. So close to an IGA for supplies and close to the free cat bus service.

Nothing

The staff and the location - quiet and next to a park.

The pool is in such a great location beautiful views at sunset.

The umbrella situation by the pool, A little bit of wind and they are flying around everywhere

Room and view

Festival across the road

Excellent location, lovely views and great staff.

Missed out on a carpark, but was able to park on the street.

Great pool and location

A bit tired.

Room was clean and comfortable. Great location and good restaurant for breakfast.

Had trouble communicating with hotel as booking was through booking.com so they couldn't organise changes via phone call and did not respond to message via booking.com Parking was limited and if you leave to go somewhere else you are likely to lose spot. However, there was plenty of nearby street parking.

Central and easy to walk to city/stadium

Nothing...all very pleasant

Huge spacious room, although the room is older, everything works

Location was slightly further from CBD, and there was one day where the toilet did not work but my husband fixed it quickly

Way too overpriced for what you get, my dad gets nicer rooms when he works away fifo. Staff were lovely though , ended up staying somewhere else and wasting 850$ because it was that disappointing

great breakfast - kids loved the selection comfy rooms nice pool good shower head

the bathroom was a little dated (grout wise) but not too much of a problem needs more onsite parking spaces

Clean , staff were very helpful and very clean

N/a

Only the pool but not even heated

The room not really comfortable the aircon wasn’t working, service was no go at all