Es muy bello , sus detalles en madera y hierro forjado . Bells obras de arte

El sitio del desayuno es pequeño

muy buen desayuno, no falto de nada

Booking coloca un precio fuera con un monto en especifico de cargo extra, pero cuando llegas el hotel te cobran la tarifa, el cargo extra y aun mas. y terminas pagando un monton de plata y no supieron ni explicar porque.. en resultado en es que pago muchisimoo mas de lo que aparece aqui en Booking incluyendo los impuestos y encima el aire acondicionado no enfría toxo aguantar calor toda la noche habitación 1211

El desayuno

La piscina es demasiado pequeña en relación con la inmensidad de la construcción, sumado a la suciedad de la piscina.

amabilidad de su gente ,tienditas ,casino ,desayuno y lo espacioso

no hay secador de pelo en la habitación,ventanas sucias por lo cual no se aprecia la vista. está catalogado como 5 estrellas y no es así … para mi es un 3 o 4 Estrella

Localização muito boa. O bairro possuia supermercado, agencias de turismo e restaurantes variados e acessiveis a pé.

O custo do itens do bar da piscina são altos

Las instalaciones , la piscina , el bar , la recepción la atención de los botones , las habitaciones y donde se toma el desayuno y el Restaurant.

Que no se vaya ni por un minuto el wifi .

muy cómodas las instalaciones y el personal muy amable

todo nos agrado

Exelente.... las habitaciones muy lindas y ordenadas el personal muy atento, el rooftop muy bonito, la piscina exelente, la decoración del hotel muy linda el olor de la recepción y las habitaciones un plus, volvería nuevamente a hospedarme ahí, el desayuno buffet bueno

O hotel é antigo, mas reformado. Tem uma excelente estrutura (academia, piscina, rooftop com hidromassagem etc). O café da manhã é farto. A localização é ótima, com vários comércios e restaurantes próximos e um táxi para a região histórica custa no máximo 20.000 COP. A equipe do hotel é muito simpática e solícita. Excelente!

Não há nada que tenha me incomodado tanto, mas como sugestão de melhoria, eu diria que poderiam resolver o problema da "piscina" que forma no chuveiro pq a água não escoa tão rápido e a substituição da cortina por um box de vidro.

de tudo, da localização, café da manhã, chuveiro, cama, roupas de camas. quarto, tudo perfeito.

Servicio

EL DESAYUNO, EXCELENTE !!

Hotel is located in a very live location, full of bars, restaurants and good cafe which you can walk safely into and enjoy some tasty meals. There is an outdoor pool and large fitness center on the 5th floor which we really liked and used several times. mattress was comfy.

Not only the building is old but all the room furniture! We got an ocean view room but with a very dusty and DIRTY WINDOWS, we could barely see through it. BATHROOM WAS A DISASTER! the SHOWER was even worst than a no star hostel and the bathtub didn't have a nob for cold water so practically useless! AND YET THE WORST OF ALL was the TOILETTE seat door which couldn't stand still!! and we were suffering to sit on it and were disgusted by it robbing to our back all the time when used! I asked the reception TWO times to fix it and they said we should stay in the room for maintenance to come and fix it!!!! how is it that room service can enter the room without guest present and for maintenance guest should be available!! we were on a vacation and didn't want to spend our time in hotel room more than necessary.

El Hotel sobresale en la zona hotelera, el personal es super atento, amable, dispuesto a facilitar la estancia del huesped no solo dentro del hotel pero tambien en la zona. El joven Martin (concierge) es un plus en este hotel, siempre dispuesto a ayudar. El personal del restaurante siempre amable. El desayuno es variado y de buen sabor, me encantó ver a una persona del hotel haciendo control de calidad en la temperatura de los alimentos en el bufet. Cenamos y almorzamos ahi algunas veces, todo estuvo delicioso. La cama confortable, la vista preciosa. El rooftop es solo para adultos lo que permite el disfrute del panorama desde el piso 15 tranquilamente. La piscina es para todas las edades y tambien es bonita. El hotel esta en excelente ubicacion, la playa esta cruzando la calle. Te ayudan a coordinar el transporte desde y hacia el aeropuerto por un monto adicional. Claro que lo recomiendo.

Good hotel for the price

El personal es algo frío pero respetuoso

La sympathie générale

Chambres vieillissantes

Very close to the beach. Friendly staff. Clean & spacious room. Good coffee & breakfast

The only negative is the pool is the shade from 10am

El casino y el area de la piscina

En la habitación había humedad por condensación La demora en la entrega de toallas La mala atención de la moza de la terraza

Ubicación, desayuno y atención del personal

Nada

Large room, friendly staff, great breakfast

Cleaned our room and didn’t leave towels one day

The staff at the front desk was very helpful and kind. The room was spotless clean and with an excellent view.

Linda vista al mar

La atención del personal en el buffet no fue agradable, servían la comida como de mala gana. La piscina es un engaño, la foto es una ilusión…

Ubicación

Los vendedores alrededor del hotel muy hostigantes.

Ubicación

Desayuno no estaba a la altura. Hotel descuidado y sobrevaluado

Personal Comida Limpieza Piscina Cercanía a la playa

No hay nada que reprochar Todo barba Muy bien

The hotel is very luxurious,comfortable hotel. The room was spacious and very clean. All the staff were very professional and helpful. There was even an Alsatian dog at the entrance which makes it feel extra safe and secure. The pool is lovely

Nothing really, just that the music at the pool could be a bit lower, was hard to relax with music so loud

Authentic experience. Great location. Fantastic breakfast

Complementary water instead of minibar could be expected. Wifi access towards bar/restaurants are different from piso-access. Maybe able to improve for customers

The staff are nice.

Completely miss sold, it looks nothing like the pictures. This is NOT a 5 star hotel, it’s barely 3 star. We checked out early and went to another hotel it was so bad. Whole hotel is quite dated and rundown. Pool area is loud, cramped and dirty. Breakfast is basic at best, terrible range of food and drink. For a country that is renowned for its coffee, some of the worst coffee I’ve ever had. The area is a run down trash strewn area of Cartagena. Disused and torn down buildings alongside this hotel. Do not stay in this area of the city, you’re much better off anywhere else. Didn’t end up going to the beach because they looked so bad and covered with people trying to sell things to you Hated every minute of our stay, couldn’t wait to leave.

Staff very kindle, comfy beds and convienent location. Breakfast menu has good options.

The Hotel is well situated you can get everything close and feel safe The breakfast good and the personal very nice

The Hotel seriously need to clean the elevator inside and out Is really hot inside the elevator it feels like an oven And also the bedroom should be better clean around the bed