Some of us got bed bug bites. used fake eyelashes in the bed sheets. sauce stains on walls. several TVs didn't work completely. elevator worked sometimes, gets stuck a lot. baseboards and AC vents haven't been cleaned in a year. doors to main level deck do not lock. some cockroaches or similar bugs

Property was nice, but the location was a little too public for our family. We enjoyed our stay.

We had 38 total and we never felt crowded. Great location. The boys loved it!!

It was great property overall. We enjoyed our stay. Stove heat was too low to cook food. Atmosphere was great and property management was very responsive. Had some issues with people checked in next door but it’s not the owner’s issue.

We had a baseball tournament in Gulf Shores so 5 families came together and rented this house. There was more than enough space for all of 23 of us. We loved the house and how you could find privacy if you needed it. The pool area was fantastic for the whole team to come over and cookout. We wished the elevator had been working and their were a couple of items broken on the fridge and stove. Maintenance was very helpful and fixed them quickly. We hope to rent both houses out so the entire team and families can stay together next year.

Had a few minor issues with tvs and power in a couple bedrooms. ( ceiling fans not working, bathroom lights didn’t work in some ) Maintenance did stop over, however the issues still remained the same. Great location, plenty of space.

We stayed here in the entire house with 32 family members from 8 months to 84 years old. The house was beautiful and looked like the pictures. Location was excellent! However the elevator did not work properly. We had elderly people that had great difficulty with the steps. I inquired several times prior to arriving about the functionality of the elevator. The property team said it was working. When we arrived, the elevator was not working and we almost got stuck. Called management and they were very prompt in responding. Maintenance said they fixed the issue but to be gentle with it. We chose not to take any chances. We are grateful everyone could walk up steps. There was way too many steps for the elevator to be down. The water pressure in the shower was extremely week. On the 3rd floor it was almost non existent. I understand it has 9.5 baths, but the water pressure should meet the house expectations. There were toilets that didn’t work and cosmetic items that were broken. Cooking utensils were cheap. Bring your own. The property management was very nice and always responded to our house concerns. Overall the house was affordable and accommodated our family size well.

Our family of 31 recently stayed at the SE building. We paid $500 for their cleaning service, but walked into a filthy main floor (everyone’s feet were literally black within the first 30-minutes of walking on the floors) and an elevator was out of service. This made checking in a bit like a CrossFit workout in a dirty gym. So, first impression was blah… We immediately alerted management about the cleanliness & elevator and on our 3rd day someone came out but couldn’t get it working. Said he’d be back later in the day, but never came back. Kept saying he was coming, but never came… What we noticed was management was very quick to respond via emai, but then nothing physically changed. Lots of “oh no, thanks for bringing this to our attention…” then, nothing happens… However, as time wore on, we bought a mop and we cleaned up the place, the potential began to show. And we certainly enjoyed the place (and even got used to all those stairs). There is ample room for 31+ in this space!! The living/kitchen area is where we spent most of our waking time - when not at the beach. It is a great area and makes the place work!! Be aware: This building boarders up to the public access parking and walkover. Three of the East facing windows are broken from (what I would guess) juveniles throwing objects at the building. They are double pane windows, but looking through a bunch of broken windows is a bit unsettling. Once inside, there is no noise from this area. The pool has a great location and size and was used by all guests in all 4 buildings. It has a lot of sand in it, however. Also, there is no garbage can(s) in the pool area, so trash from ours and the 3 other buildings gets left all over. I never saw anyone from management cleaning up the common area during our stay. Besides the elevator, all of the appliances and mechanical bits worked fine. The place is about 18-mos old, so this should be expected. Parking is more than adequate. We were able to park 8-cars under and around our building. Allbeit 4/8 of our cars were blocked in by ourselves, but it was nice not to have to park in the North parking area. Like I said in the title, for the money we spent on rent and cleaning, the place would have been well worth it if it had been cleaned and better maintained. This is an easy fix, if management chooses to do so… We mentioned all of this in an email to management at the time of our departure. Hope this helps others!!

It was the perfect size for our group and a lovely home. Challenges included AC going out on 3rd floor sometime Thursday evening, and lack of water pressure. It was difficult for more than one person to shower at a time due to pressure problems. Normally that would not be a problem but with a group as large as ours, it presented a challenge if we were all going out to eat.

This property was clean and spacious for a large group. We will definitely be booking again!

We loved the house and amenities! Great location! Beautifully decorated! Perfect place for our group!

This house is beautiful and perfectly placed on the beach! We enjoyed our stay very much, however, would have appreciated knowing that this three story house DID NOT have access to the elevator in it due to mechanical problems. There are ALOT of stairs and luckily we didn’t have any elderly or disabled guests with us that may have found the stairs difficult to impossible. Hauling groceries, luggage, beach items etc. up and down the stairs all week was exhausting. When I called to report the elevator not working I was told that it had been out of order and that’s why they do not “advertise” an elevator. However, a member of our party arrived prior to everyone else and entered the elevator WITH the properties cleaning lady and got stuck! There was no sign or tape letting them know not to get on the elevator. This house sleeps up to 40 guests. While it is beautifully decorated, the amenities in the kitchen were not suitable for cooking for a group that size. There were rusty baking pans, one medium sized skillet, several small to individual skillets, small mixing bowls, and even smaller plastic Rubbermaid disposable bowls. I have stayed in one bedroom condos that had a greater selection of kitchen accessories, appliances, and cooking utensils etc. This is an upscale kitchen with dollar store accessories. Very disappointing. However, even with the couple of issues mentioned above, the stay was fantastic and my entire party of 22 left happy!

We had a great time! Accommodations were great!