Exclusive Stays switched us at the last minute from the apartment we had booked at Southpoint to an apartment nearby in Gallery Towers. Apparently the previous guests had caused some problems that couldn't be fixed in time for our stay. Exclusive Stays claimed the apartment we were given was superior to one we had booked, but if the photos are to be believed, I'm not sure this was actually true. The Gallery Towers apartment we stayed in was perfectly satisfactory and it had a great view. However, the furniture and fit-out was getting a bit tired and I'd rate the apartment as about due for a refurb. The photos of the apartment we had booked looked nicer, though photos can be deceptive. Overall, we enjoyed our stay and had no real complaints. The apartment switch and slightly disappointing standard of the apartment we were given dropped our rating from 5 stars to 4 stars.

This apartment was perfect. Great views, Great location. Short walk to Southbank Promenade, Casino & Shops. Nice and handy to MCG & Tennis Centre, the walk along the Yarra was very enjoyable. Will definitely be returning some day soon. Highly recommend.