Value for money

Floors needed cleaning

great location, nice staff!

not that clean

We had reserved an apartment for 4 (we are a family of 5) as my 16yr old son was due to fly back to the UK, his return trip was cancelled at short notice. I asked if he could stay in the apartment with us, he was happy to stay on the floor (we were only staying one night) and there was lots of room. The hotel refused and insisted we book a further room at 150 Euros. We had dealt with the exact same issue the night before in Saumur and on this occasion the hotel could not have been more accommodating. A disappointing experience to end a holiday with, all about the money.

Staff gave recommendations for car parking away from hotel. We could lock the bicycles in the car park.

Car park was not very accessible and full.

The apartment is in an excellent location at the heart of St Malo within the walled town. You have a balcony which allows you to both listen and watch the busy activity in this vibrant town. St Malo is surrounded by beaches so the apartment is a five minute walk from one of the beaches and close to a multitude of restaurants and some really excellent creperies. We slept in the very comfortable room with the en-suite and our children shared the double sofa-bed in the main dining room. Both options were very comfortable and the bathroom/shower was excellent.

Wifi is very weak and with three of us trying to access it at the same time it became extremely slow. There are three flights of stairs to climb and no lift that we could see, therefore if you’re physically disabled in any way this accommodation might be a struggle for you. The apartment is clean and well organised with good facilities, but ideally could be a little larger. It might be a struggle for four adults needing to use the sofa bed. Parking is offered for the right-sized cars (small - smaller than an SUV) subject to availability - however we arrived for the check-in time of 2:30pm, but were advised there was no parking available. In this very busy town best to assume there will not be parking available at the accommodation and look elsewhere. Just outside the walls parking is 18€ for 24 hours.

good location

very noisy from what I assume was the kitchen below Asked to remove bedsheets ourselves and vacuum (we left early in morning so on this occasion didn’t need to) found numerous hairs in toilet and on bedding

I think demanding guests to vacuum-clean the room, take the bed sheets off and to dispose of the garbage at municipal garbage bins at this price is ridiculous.

The location was excellent and the breakfast was really good! Our apartment was spacious and well equipped.

There was no lift and we were on the third floor with two small children. This would unfortunately put us off staying here again.