The location is amazing and the staff member who checked us in was lovely.

The room was a bit tatty. There was not enough water for a hot August weekend. The bar was tired and there were dead plants above it, when I informed the barman, he was less than interested. There were tatty tissue paper decorations on the wall, reminding me of a primary school classroom. The coffee at breakfast was poor, the eggs and bacon were very overcooked, the banana chips were stale. When we booked in, we were offered a room upgrade for £60 each! If those rooms were empty and the upgrade more reasonable (or free, it was our daughter's birthday) we would probably have had a more positive view. This hotel has an amazing history and fabulous location, but fell far short of our expectations. With a little care, imagination and tlc, it could be so much better.

Liz at reception was fantastic! So helpful and friendly and they checked me in at midday and let me check out a bit later on the Sunday with no problem

Nothing

Great location!

Overpriced for quality!

Location. Breakfast. Pool. Saunas.

Noise from local bar and general revelry can be intrusive.

De locatie is perfect om Brighton te ontdekken. Kamers zijn schoon, meubilair is wat gedateerd. Fijn en uitgebreid ontbijt buffet

De kamer had geen koelkast. De ramen konden slechts 10 cm open en waren aan onderhoud toe

Nothing

Everything!(

Our room was upgraded. The receptionist was very helpful on arrival and offered lots of useful info. Good touch to be able to use spa even after check out time

There was some building work going on. It was a bit noisy from the street at night.

Room ok, Breakfast good, location good

The noise from adjoining club, keep me awake until 4.30am

The bed was extremely comfortable

There should be more choice of fruit and yoghurt at breakfast

The breakfast is actually really good. The hash brown is a stand-out because of the onion.

They use quite strong toxic cleaners. Having a shower gave me a head-ache.

The hotel is well situated on the sea front. Staff were friendly an always helpful. Cleanliness was excellent. Breakfast was excellent

There was nothing to dislike. Possibly the only problem was parking but that is the same throughout Brighton.

Friendliest Hotel I’ve ever stayed in. The front office staff’s were so friendly and they made my stay absolutely amazing!!! I will definitely come back again.

There’s nothing. Everything was so good.

Good breakfast Room made up every day although I did not request this Being on a busy junction there was no noise from outside despite building work nearby and seagulls paying a visit every morning but I was on 4th floor. Double glazing worked very well. Quiet within the hotel especially at night

Ramps by the stairs to lifts as being elderly managing a suitcase was quite difficult Entrance to hotel could also benefit from a ramp along side steps for the above reason

Room

The parking

The reception staff were friendly and courteous.

The hotel room floor to ceiling windows were overlooked by the two streets, including entrance to a club, security staff, and a busy restaurant with outdoor seating. I had to close my thick curtains at all times, even in the daytime, as there were no net curtains or blinds. I reported this at check-in and was moved from 2nd floor to 3rd floor, but it was the same issue and views where I was overlooked. I also went outside to confirm room exposure. The bathroom was dated and basic, with little or no storage for your toiletries, no shower caps provided etc. The shower head was not clean on arrival, and I had to clean it myself before use and the bath difficult to get out of as very high. The breakfast was pretty terrible. Scrambled egg looked disgusting, and the fried egg tasted like plastic and was inedible. Toaster only toasting on one side of bread and very limited breakfast offerings. I've asked to cancel breakfast but haven't heard. I stayed last year and didn't have these problems. It's such a shame

I was really impressed at the location of where the hotel was right on the seafront. The manager had also upgraded us to a twin room. I was there with my son, trying to find accommodation for him to join the university in September and it was just so lovely to be relaxed and everything was clean and the water was hot and it was great but also to be able to use the spa facilities as well. When we checked out at 11 in the morning. The following day they allowed us to use the spa facilities and that was wonderful, really helpful. Before our long return trip back home . Also I parked in the Lanes car park , overnight which was two minutes walk away. Very helpful but also £38.20 for 24 hour parking all in all had a really lovely stay. I would say it can get stuffy at night so it’s good to open the windows so I had to have a nightporter come in and sort that out for me and they did it very quickly . We also had a delicious cooked breakfast. I was highly impressed with this hotel as the manager Matthew was very helpful and I actually met him just before we were leaving. There are cards that they give you to get in to the hotel rooms I certainly would stay here again.

I liked everything about the hotel

Location close to seafront ,restaurants & shops

We wanted to have a swim but felt intimidated by being so close to the gym so it put us off. Everyone could see the pool.

great hotel with excellent sea views

I like that it was close to the pire

The bed was rock solid and I go food Poisoning from breakfast so sorry to say

the main hotel facilities were good and well located on the sea front.

our room which was booked for a family and turned out not to be in the hotel was literally directly above a kebab house which was open until the early hours and a meeting point it would seem for everyone leaving the bars and clubs.

Right by the pier and sea Reception were friendly Lots of drinks options in room including hot chocolate

Room was a little outdated, smelt of paint and TV was quite small and far away from bed so hard to see.

Staff

Food

beds are comfortable with a choice of soft or firm pillows. The male reception staff are very welcoming. The breakfast was very good .

The restaurant in the evening was poor quality with gluten free not catered for.