DoubleTree By Hilton Brighton Metropole
Sobre este hotel
The newly refurbished DoubleTree by Hilton Brighton Metropole looks out over Brighton seafront and is close to the shops and city centre. The grand Victorian building has large rooms, two restaurants, fitness centre with an indoor pool.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Hove
Hotel em Hove
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.9/5.0
Bom(1.479 Comentários )
Revisões 100% validadas
7.0
Great breakfast
The parking
7.0
Fantastic selection of food for breakfast.
Coffee wasn’t nice at all, horrible instant coffee machine brew.
2.0
The staff were exceptional and the decor was lovely
The entire front of the bathroom counter came off with a small nudge and landed on my foot, leaving a nasty ache that lasted a few days. Behind the front panel were disgusting brown/yellow stains covering the entire inside of the counter
8.0
Location, style, size of room, breakfast, leisure facilities
No dinner room availability, bar area staff not that helpful, bedroom amenities (ie water/tea/coffee) not automatically replenished daily, lack of info/knowledge provided by staff or in room regarding local attractions and any special offers available
5.0
Location
Limited staff on reception. Always a long queue.
Room particularly small and dark really only adequate for one person. No housekeeping staff on the night shift when needed to set up the spare bed as requested.
9.0
The health club facilties and the breakfast
No bath in room
5.0
Location
I think it’s overpriced for what it is! Basically Travellodge status.
6.0
The location was very good.
The breakfast was very expensive, and there was no water provided in the room, just a jug in reception which was warm or empty.
10.0
excellent breakfast. Quiet room. comfy bed.
8.0
The buffet breakfast was exceptional, huge choice and good quality.
The complimentary tea and coffee in the room was rather basic. The windows were a bit dirty, which spoilt the sea view.
7.0
Clean and tidy and quite a large hotel. Rooms were very well looked after.
Staff came across as rude. And basic things seems such a hassle with them.
2.0
Near sea
Parking expensive and the breakfast wasn’t included the room was small and the view was not good
4.0
Was clean and presentable
Didn’t get the room I paid for!!
TV not working on arrival and no cold water in sink. Could have a drink of water or even brush my teeth. Basic requirements I’d say!!
9.0
location was fabulous. Some of the single rooms are quite old so upgraded to a new and modern double.
There are no fridges in the room, but simply ask and they deliver one!
1.0
Staff
Poorly finished room, no shower gel, no water, carpet was pulled up near the door. Really poor quality for what was paid
5.0
Close to the amenities
Room was not set up for my party who was visiting, was very disappointed I had to has for extra towels and a bed setup
8.0
Great location, breakfast was really good
Bed was very hard, think it’s a bit expensive for the car park to say how much we paid for our room.
8.0
It’s a lovely building in a great location.
N/A
7.0
Nice room and comfortable
Needs a refurb . Gym and pool very very old and poor
9.0
Great facilities, bar staff very friendly and great location
Location and good facilities
6.0
No Internet for the whole time we were there. Kids were bored. Internet only worked outside of the room. TV- not many stations.
No I tnternet access in room 117
10.0
Very central, but very quiet.
Excellent service at check-in.
Friendly and professional bar staff.
Everything was excellent
9.0
Very nice room with a superb view. The bed was very comfy, and the the size of the TV was as big as any I have ever seen in a hotel room. Having use of the swimming pool was very enjoyable. Friendly staff, and the breakfast was excellent value for money.
According to the brochure handed to us, wi-fi was only free to paying customers if one was member or became a member of their loyalty programme. Only at checkout we found out that there is in fact a password to bypass this and access the wi-fi without having to enrol in their loyalty programme. I wish this had been made clear to us on arrival.
8.0
Hotel was immaculate, all main areas clean and fresh and all staff we encountered were great. Location is perfect and breakfast delicious!
Our room was slightly too warm and view was at the back of the hotel over other rooms.
6.0
The staff were great. The room was spacious
Our bed was so noisy and possibly broken. The left hand side sunk down quite a bit and creaked a lot. The sofa and chair in the room were hard as a rock and not comfortable to sit in at all. The guest services details were cheap and incorrect. The pool area is very dated and drab, no information on the lockers and how to work them etc. We upgraded to a sea view on arrival, but the windows were quite dirty, so it was hard to appreciate the view, especially in the morning.
9.0
Great location. Friendly staff. Lovely breakfast with lots of choice.
Parking on site a huge bonus
Bed was a little uncomfortable, mattress not quite firm enough for me.
9.0
Location was great, Room was clean & tidy.
Was missing drinkable water in room. Hot water was coming out of the cold tap. Ran for a long time before cold water came out but didnt want to drink.
Breakfast was amazing!!!
Nice cookie on arrival.....good job my wife asked....didnt know you get one on arrival.
No Drinking water in the room
Not enough milk sachets in room
8.0
Breakfast
Location
Help I got at the reception, especially by Suzana. She was so willing to help and nice. Really lovely.
The room did not meet my expectations. There could be more amenities. I stayed for 5 nights. I could have been provided some goodies like mineral still water upon my arrival (only once towards the end did I get a can). Not everything was replaced on a daily basis (I wanted minted tea and chamomile- instead of just black tea which I do not drink), toilet paper or small towels (once none of these was added). I would have liked to have a mini fridge. This would have been of help.
The room and the building looks in need of upkeep to make it look less old.
At certain times the hotel was crowded and there were too many people waiting for the lift, especially when whole groups do check-in. Once I had to go all the way upstairs to the fifth floor at the end of a long conference day!
10.0
Stunning room
Nothing
5.0
The hotel is OK for what it is - nothing special.
The bar was nice, a bit expensive, but they made a decent cocktail.
No free wi-fi; to get it free you had to join their club, which is a nonsense. Every hotel, every cafe, every bar nowadays has free wi-fi.
Our room was at the far end of the hotel; my wife wanted a shower before we went out but ran the water, and ran the water and eventually had a cold shower, which did not put her in the best of moods. When I came to try the shower, the same thing happened, but after several minutes the water warmed up; clearly it took an age for hot water to get through the system. When my wife complained at the desk the response was, to say the least, mediocre, so we left without any resolution and a bad taste over the poor service.
8.0
Fantastic Location we booked a room with a sea view & balcony
The only thing I would say breakfast lots of choice however cooked buffet needs to be kept at a higher temperature was barely warm.
Warm plates would also help.
8.0
For some reason I booked a room for a person in a wheelchair, which we didn't need. No hooks on bathroom door for towels/robes etc. No shelf in bathroom for toiletries. Breakfast on Saturday morning was overcrowded and chaotic. Location good.
Think about number of hotel guests and how this may affect breakfast ie quantity of food and seating of guests.
9.0
Excellent room, excellent breakfast
On arrival we asked about parking and were informed the multiple storey we parked in was ok, were given a code and paid £9 in the hotel reception, when leaving the car park we were told our ticket did not apply to the car park and had to pay £28. Total £37. On arrival only one lift was working and a group of 52 members of the Sunseakers club were waiting to use the one lift with luggage in front of us. The bar was packed with a wedding party and in the morning there was a queue from the breakfast room into the corridor, another log wait. Nice hotel but full to capacity and a lot of money for the experience.
10.0
Great location, super clean and friendly!
Price was particularly expensive.
3.0
The location and the friendliness of the staff.
The room we booked through Booking.com was a superior queen room with sea view and a kitchen area. When shown to our room the hotel explained that there are no rooms in the hotel with a kitchen area. So you mis-represented the room. The kitchen area was of p[articular importance to us, see description from my booking below:
'Queen Superior Room with Sea View and Balcony
Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher and a microwave. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. '
In addition we had noises in the room throughout the night ranging from phone alarms and buzzing from the air-conditioning.
6.0
the room was great and the bed was very comfy. the breakfast wis brilliant, however i do think some gluten free bread could be laid out so i don't have to bother staff as it took so long to toast it and bring it over i had finished eating the rest of my meal.
we choose your hotel due to its parking and gym facilities. the gym floor matts smelt so bad we did not want to spend time in there and may car got damaged in the car park and the police are having to look into it.
6.0
Charged for parking
2.0
Having stayed at the Doubletree Hilton - we were very disappointed with the room size. Having specifically selected a Superior Queen with sea view. As my partner needed space to work in the morning and a spacious bathroom, as displayed on the Booking website images.
The room and bathroom were much, much smaller than the rooms disclosed online and I am very unhappy with this, I raised this with the reception staff and they basically referred us to Booking! Even though we confirmed the images on their website also were much, much larger than the actual room they booked us into - but did state we were in a Superior Queen with sea view.
This really has put a cloud over our stay in Brighton and questions my choice of booking service and hotel chain for future trips (living in both Zurich / London we travel frequently).
We have paid far too much for a very, very basic room - NOT what we selected!
I would ask you to consider the above and take appropriate action.
10.0
Room was small but good for the money. Didn’t have breakfast. Location really good. Near everything you need.
May be entertainment would have been nice. But the bar was nice enough
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Hove?
O preço médio de um alojamento em Hove é de R$ 833 por noite. Este alojamento está R$ 10 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em DoubleTree By Hilton Brighton Metropole. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em DoubleTree By Hilton Brighton Metropole. Aproveite a água!
DoubleTree By Hilton Brighton Metropole permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em DoubleTree By Hilton Brighton Metropole?
Encontramos 14 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, internet/wi-fi e permitido fumar.