The staff at this property were incredible. Pascal on the overnight and there was another woman (apologies as I didn't get her name) but had some piercings who was superb. Location was great, a little removed from the center which was a nice reprieve from the bustle of the center. Property seems to have been recently renovated. Had the express breakfast which was simple but nice.

The property overall was clean however I don't think our room was cleaned thoroughly enough (there were a pair of socks from the last guest). When we walked in it didn't appear to be unclean but seeing the socks under the bed gave us pause.

Very good staff, easy access to the property. The breakfast was great too

Nothing major

I stayed 3 nights and had everything I needed. Comfortable room, great location and helpful receptionists. I would suggest this hotel to everyone!

Very clean, modern and convenient

Noise and disruption from roadworks. Otherwise, excellent.

Location was good and it gave us an excellent base to enjoy Biarritz

No fridge or kettle.

Reception staff are very friendly and helpful Good location

friendly helpfull staff good breakfast

location

noisy neighbours. breakfast scrambled egg cold, croissants stale

The reception guy was great and gave us a short review of Biarritz since it was our first time there. There was free coffee in lobby and rooms. We had a view to the sea from the balcony, fun wallpaper in the room was also a hit!

The breakfast did not reach the perfectness of everything else. Cheese selection was nice but the bread and fruit salad seemed a bit old and the toaster was broken. The breakfast hall was partially in construction, but it will look really nice afterwards for sure.

clean great location

no fridge paper cups

Friendly and helpful staff. Delicious breakfast buffet. Great location, quiet neighborhood, close to the sea.

The Hotel was excellent. Our room particularly, was very good. The Staff were friendly and efficient.

N/A

Staff were very helpful. Providing a map and telling us about the best places to visit inc restaurants

The property was under construction which we could not tell from the pictures. The red and White House in the main photos of this page is not the actual hotel where you currently stay . We were just surprised.

great location

it was perfect for our needs

beautiful sunset view from the apartment at the top floor.