Le lieu le salon intérieur avec la véranda au premier etage

Rien

The bar and the atmosphere and tolerance of the dog

Parking could have been explained before we arrived

Clean hotel, great central location, secure car parking

Other guests who we’re staying could be heard through the walls.

We stayed in the family room, more of a 2 bed apartment with living room, bath room and small kitchen with a micro, oven, fridge freezer and dish washer! Beds very comfy and place was full of charm.

Very noisy festival on unil midnight and staff were moving furniture around below us in a conference room at 11pm. We were shattered after a long drive and chose the wrong place to stay for a quiet night.

A friendly, client-centered stop over that gives you a warm welcome. Exactly my cup of tea.

Great

Noning

We loved everything about the hotel, lovely staff. Very clean, buffet breakfast 😋. Location was excellent

great location. funky bar. lovely staff.

nothing. note the lift not going all the way to the 3rd floor if you have mobility issues.

The bookable secure parking (shared with Ibis next door) was one reason for choosing this hotel. It has a stylish restaurant and public areas with really interesting decor and lighting. Very nice staff. Reasonably priced. Value for money was ok.

It is rare for me write a critical review, I prefer to say nothing, but on this occasion I have. The hotel badly needs some maintenance in the upstairs areas. The room was a bit tatty in places, net curtains partly detached, and one fell down when moved, the grab rail in the bath was loose. Access corridors are quite narrow and claustrophobic. Our room (105) overlooked the square and was directly above the loudspeaker playing bassy pop music to the terrace outside. This went on until 01:30 in the morning - sleep was impossible and a/c unit made so much gurgling noise that we had to turn it off.

centrally located and with secure parking

our room 212 interconnected with 211 so no soundproofing at all. you could hear everything. Hotel nowhere near full so a shame they did the allocations that way.

Nothing.

It wasn’t made explicit on the website, but the apartment was located in a separate building on the opposite side of the main square, which was inconvenient. The accommodation was filthy. Hairs were found in pillow cases and bedding, and some dubious white stains were on the bedding, which looked like semen. The ceiling and walls in the living room area were stained with peeling wallpaper. The apartment had a musty stale smell. Even worse, the sound of pigeons could be heard from the upstairs apartment. The following morning I climbed the staircase to this apartment and found an open door to a derelict apartment that was full of pigeons, faeces and feathers. Feathers were coming into the stairwell of our apartment. This is a health hazard and the whole accommodation should be condemned. I have never stayed in such an unsanitary environment. It was disgusting. Opening the window to the rear showed an enormous build up of pigeon faeces on the windowsill downstairs. I am appalled that my family’s health has been compromised in this way. The apartment was also dusty and hadn’t been cleaned in quite some time with a build up of dust on surfaces, making my family sneeze. The smaller bedroom smelled of urine. Not all of the listed amenities was available - no kettle, no Netflix, no iron, no stocked mini fridge, for just a small example. I actually upgraded my booking to receive this accommodation. The entrance to the apartment’s lobby was dirty and the stairwell was narrow and unsafe with one broken stair. We complained to the receptionist (who I felt sorry for) and we were offered a free breakfast. We declined the offer as we worried about the cleanliness of the kitchen. I will be complaining in the strongest terms to the manager and to the mayor of Chalons-en-Champagne as well as to the tourist board.

the staff were friendly and helpful, our room was very good and breakfast was excellent

Clean, a little dated but effective for an overnight stop. Quiet. Underground car park a bit difficult to find but very safe

Great location, spacious (ground floor) rooms, comfortable bed, easy secure parking on site, nice breakfast, helpful staff

The Wifi in our room was very patchy - little to no connection. The coffee facilities were a bit basic (for e.g no milk sachets), the toilet roll was a bit cheap.

I liked the modern style and location.

Being a family of 5, we booked 2 rooms and asked for adjacent rooms, but on arrival, the rooms were on opposite sides of the hotel. At least they were on the same floor. Rooms were also quite poorly lit.

Lovely welcome from front desk Raphael. Amazing location in pretty town square. Huge room with comfy bed

Nothing

Comfy beds. Lots of space. Friendly staff. Secure parking underground.

No toaster, no adequate lighting in steep stairwell. Broken floor panel led to slipping over. Hot water was only warm. Spa was very limited and expensive.

like ‘Fawlty Towers’. Friendly staff always smiling while telling you that nothing is possible.

It’s called a Hotel and Spa but you are not allowed to use the Spa without booking in advance and paying extra and besides nobody uses it and the spa pool is turned off.

Secure parking , close to bars and restaurants

Two bedrooms we’re separated

Well located in a lovely square with shops and cafes. The car park was easy to find and right outside rear entrance to the hotel.The town has some very old buildings and was very easy to walk around. We stayed on a stopover but will look to have a proper visit in due course.

Nothing