We would return again to the Naples Bay Resort, but probably not go through Holiday Liffe to rent. It added extra charges and the check in and checkout procedures were not fully clear. The lockbox would not open to allow us in, and we had to wait for a property manager to come. The unit is very clean, and exactly as advertised and reviewed. Just be sure they change the lock box first if you rent this unit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This property is not only beautiful but also very well equipped. The only thing that I gave a four-star instead of five is for the view. Although close to the pool, which was lovely as well. The view from the lanai was less than spectacular. Mostly just cars paved parking and a gate. Would’ve like to be closer to the pool or some Waterview. Huge plus what is the complementary shuttle to take you to restaurants and shopping.

Will not book through the company Naples Bay Holiday Life company again and will use the Naples Bay Resort directly to book. Although the unit was lovely, we had several issues: -After booking online and paying deposit, I received an email from Holiday Life saying they forgot to include the resort fee so I had to pay additional, even though the description stated the fee was included. -Description said unit slept 6 which was rather deceiving. I am partially to blame since I assumed it was a sofa sleeper. Upon my arrival, it was not. I was told by the Holiday Life that they had just replaced the sofa and it used to be a sleeper (even though I booked my reservation 11 months in advance and the current sofa was pictured). After several texts and phone calls, I finally spoke to the manager who said there used to be a sleeper chair in the unit and that they offer an air mattress in order for the unit to sleep 6. None of that was listed in the description! I ended up having to book a second unit directly through Naples Bay since this one did not accommodate 6 people. I offered to split some of the cost with them for the inconvenience and misrepresentation of their description and was given a mere $400 credit, which also took several weeks and follow up messages to receive. -The second unit I booked directly through Naples Bay Resort was amazing! It actually slept 8 people and was MUCH cheaper than what I had paid through the Holiday Life. -Check in was a nightmare as well. I arrived late and had the code which was great. The next morning I went to the Clubhouse and they said they actually had me listed as a no show. There was no record that I paid the daily resort fee as well. It took approximately 45 minutes to get things squared away, but was told they have repeated problems with the Holiday Life as well. -Minor issue, but I had emailed and asked about a few items prior to arrival and never got a response. -The only complaint about the actual unit is the kitchen chairs are awful. My husband works from home and was not able to sit in them since they were incredibly and awkwardly low. Not sure how anyone could eat a meal at the table since the table comes to chest height when your seated. Although the unit was lovely, it was not as "upscale" as I would have expected for the price, customer service or hassles. Lesson learned would be to book directly through Naples Bay Resort which was amazing to work with.

Very nice cottage with nice upgrades. We enjoyed our stay.

Overall a 5 star stay in this condo. Clean, well stocked, and great location.. The resort was a great addition to our stay and we were able to use the workout facility, play tennis, and use the pool. Only suggestion would be new dining room table chairs as they sit so low you are chest level at the dining room table. Not a big issue for us as we ate out every night. Also, couch is very slouchy making it uncomfortable.

Condo was very clean, comfortable and in safe neighborhood. Had a wonderful time

We loved the location. It is close to everything Naples is all about. Very clean and comfortable beds!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a beautiful place and we had a wonderful time. Will definitely return!