prime location, very nice pool, charming facility, direct beach access, shuttle service to old town

1) breakfast is not amazing, just ok - too much focus on (same as everywhere) Asian style buffet 2) food prices - for a local beer the hotel charges over VND 100,000 that's 500% of market price, egg fried rice is VND 250,000 that's also 500% of outside price - I understand higher hotel rates, if reasonable and justified by added value 3) only "homeopathic" room cleaning, especially in the bathroom 4) loud Air Condition in the room 5) limited kids' menu in the evening hours

Pool is where it’s at!! Duc and the other staff are attentive and friendly. I am pleased with my experience. It tickles me!!

Lovely location, nice spacious rooms with great bed and bath, large garden, nice swimming pool and nice clean beach at 100m walk. Tennis court. Good food and lovely staff ( special thanks to Hien !). We were very well taken care of and spend a beautiful last 3 holidays here to relax.

Little outdated sometimes, but has it charms too. Very few restaurants in neighborhood, but taxi to Hoi An not expensive if wished for. No Tai Chi, Yoga or other exercise classes.

the staff were charming and very welcoming our room was spacious and beautifully furnished pool was great enjoyed the spa with wide range of treatments

beach was a bit disappointing. entrance and steps down were scruffy and difficult to negotiate. but the beach itself was a small quiet sandy cove. lovely.

Tennis courts, dining area

The private beach, I was really surprised to see it was completely abandoned with no real access (quite dangerous especially the broken bridge). the building behind was very strange with empty beer bottles lined up on the wall. we chose this hotel because of the private beach but we’re unable to use once as it was not a nice area to be at all. Makes sense that pictures were not included on the booking site (i think this must have been on purpose now)

Everything! The room, the facilities, the food and the staff.

Drinks and coffee were a bit expensive.

beautiful hotel, great location , fabulous food and staff so kind and helpful. I would highly recommend it.

beautiful colonial styled hotel with fabulous authentic Vietnamese styled rooms, stunning gardens with direct sea views

Victoria is the original resort on the Cua Dai coast and ''simply the best!'' From arriving at the entrance up the sweeping stairs, adorned with flowers to the expansive airy reception area where you feel instantly welcomed and special. The huge beautiful pool, fringed with mature palm trees with the sea waves rolling and full horizon in view is spectacular. Victoria has its own private beach, for that extra sea breeze; Winding your way across the red brick pathways in the lush tropical gardens, with little wooded bridges over the waterways and lily pad ponds, your arrive in one of many unique and special bedrooms- Vietnamese, Japanese or colonial style, reflects the 'Zen' feel to the whole resort. Breakfasts are brilliant with full range of continental and Asian local choices; plus full range of tropical fruits and home made cakes and pastries. Staff team are very friendly, and attentive but not overbearing, and tune in quickly to individual likes and quirks. Warning! its very hard to leave!!

Everything nothing was too much trouble for the staff everyone was so helpful would not hesitate to stay again full marks to the staff

Nothing there was nothing to dislike

facilities and breakfast

a bit far from city center

The breakfast food choices were excellent and the food in general was high quality.The staff were efficient and went out of their way to assist,particularly Trinh on front desk and the pool boys

Can’t think of anything we really disliked

Pool by the sea is lovely. Service/staff outstanding. Food at the hotel is excellent. Usually that is not the case. We had both lunch and dinner here at times during our five-night stay.

WiFi could have been more steady, but they are working on it.

The staff are incredibly friendly and helpful. They really made our visit memorable! The pool is lovely and the breakfast is delicious. We appreciated the free bikes and the shuttle service to Old Town.

With tourism so quiet some areas had little use like the Elephant Bar. It felt a bit tired, dark with no music to lift the vibe. We opted to eat at the Grasshopper Restaurant nearby for most lunch and dinners as we found the menu at the resort a little pricey for the quality.

well maintained and friendly staff

limited vegetarian or non-pork / meat items on menu

Beautiful boutique hotel with a private beach, an easy short taxi ride from the old town. The staff were extremely helpful and the setting and facilities were lovely.

Lots of character, beautiful pool, amazing staff who were super helpful and friendly.

no indoor shower in the suite

The Vietnamese food at the restaurant was really delicious.

The room was not as clean as could be and it wasn't really well maintained, the Spa could have been nicer.

The pool was beautiful. Food was delicious and a great price.

I wish the shuttle ran more frequently or at different times. It didn’t correspond with a nu of the tours or shows in town so I often had to get a taxi to make it on time. (although the tacos were very easy to get, inexpensive, and safe.)

the staff were super friendly/helpful

Spa could do with a refresh