JW Marriott Hotel Surabaya
4.5
Excelente(450 Avaliações)Hotel em Surabaya
Hotel 5 estrelas
Motivos para reservar
Cancelamento grátisReembolso total se você mudar de ideia
Inclui itens essenciaisJardim, Piscina, Cozinha ou kitchenette e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
JW Marriott Hotel Surabaya
Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Lavanderia
Varanda ou pátio
Lava-louças
Hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Academia ou centro de fitness
Jardim
Ideal para famílias
Mapa de Surabaya
Quartos disponíveis
1 Cama king size • 42 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 42 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 48 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 86 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 48 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações
4.5
Excelente(450 Avaliações)
Avaliações 100% verificadas4.5
Beautiful hotel with superb service and staff. Stunning swimming pool, large, and with beautiful mosaic floor. Great gym. Breakfast was great. The room was large, clean, and super comfortable bed. Good location. Highly recommend the massages in the spa!
My room didn't have a bathtub. The swimming pool is really at the center of the hotel, so it is less private. The western breakfast could be slightly better, like adding cheese.
4.5
Breakfast spread were excellent.
Very delicious. I enjoyed the local dishes.
4.5
It was clean, and located in a very convenient location.
Great and fast service from the staff. The bellboys, security, receptionist, concierge, and housekeeping were all very friendly and warm.
I would like to give thanks to Agim from housekeeping in particular. He was very attentive to our needs.
The bed and pillows were a bit uncomfortable, they were too soft.
The hotel, especially the bathroom, is a bit old.
4.5
We opted for a luxurious corner suite which had everything we needed for a short stay. Location is good being close to restaurants and shopping malls.
There was some traffic noise at night but not enough to disturb sleep.
4.5
Breakfast was excellent. The staff were great.
Only housekeeping staff not matching the reputation of a 5 star hotel.
4.5
Room was quite spacious and clean. I could attend sholat Jum'at at the mosque within the hotel and I like the location very much, walking distance to the famous shopping malls and there are many of traditional foods in front of the hotel, awesome.
Nothing
4.5
Very clean
The smoking area
4.5
I paid for a SUITE ROOM at JW Marriot Surabaya, and this is what we felt: Staff who were unfriendly and unhelpful, the room looked old and had a bit of a musty smell, the bathroom was not clean, and also the regrigerator was completely empty, not filled with anything not even just mineral water. I was very, very disappointed to stay at this hotel, the worst experience of what I experienced during my travels around the world. I asked one of the staff whether it was true that the refrigerator in the SUITE room we rented was emptied, the answer was YES THAT WAS POLICY. I just kept quiet and couldn't say anything.
I paid for a SUITE ROOM at JW Marriot Surabaya, and this is what we felt: Staff who were unfriendly and unhelpful, the room looked old and had a bit of a musty smell, the bathroom was not clean, and also the regrigerator was completely empty, not filled with anything not even just mineral water. I was very, very disappointed to stay at this hotel, the worst experience of what I experienced during my travels around the world. I asked one of the staff whether it was true that the refrigerator in the SUITE room we rented was emptied, the answer was YES THAT WAS POLICY. I just kept quiet and couldn't say anything.
4.5
Check in for group very slow
No milk in fridge for tea/coffee
4.5
The hotel offers a luxurious stay with top-notch amenities. A standout was Uli in the executive lounge, whose dedication set a relaxed and welcoming mood. Highly recommended!
For my one night stay, nothing ! Everything was perfect.
4.5
Staff was amazing, breakfast suburb!
4.5
It is a beautiful hotel. My room was very big with a great view of the city. Staff were extremely polite. I stayed here for a business trip so it was perfect for that.
4.5
good location, big room, sauna
very dated furniture and set up
4.5
its an old hotel , but being one of the most well known brand in the world, the service of course lives to its name, room is spacious , staffs are very friendly , breakfast is average.
To our horror on the 2nd day of our stay our room water was brown, we called to complain and they were fast to send a technician in but sadly after 15 mins it wasnt helping , their staff provided with another room next door just for a quick shower as my daughter just came from a swim and her skin are itchy, the new room wasnt much better as the water is still brown, they were quick to give us another room and made sure this time the water was clean, their staffs were very apologetic and handled it professionally , gave us a room upgrade , fruit basket and upon check a cookie to compensate and followed by countless apologies again, again their service is top-notch something you’d expect from a top name brand.
4.5
The warmth of the staffs, the location that is close proximity to good food of Surabaya, the cleanliness of the room, and the breakfast selection! Def will be back
Nothing
4.5
Good breakfast
4.5
Breakfast spread is owesome
Room is very old, carpet is dirty, stains on pillow case. Toilet bidet is disgusting dirty!
4.5
Star were friendly
4.5
everything! The friendly staff, our room and also view from our room ❤️ breakfast was fantastic.. and many thanks to ivana and dilla from the GRO for helping us a lot ❤️❤️
4.5
everything
loud music in lobby that played the same time as music was playing in the main restaurant
4.5
Grest location
nothing
4.5
Love the room. Excellent service by all the staff - reception, restaurant, housekeeping and concierge.
Nothing!
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Surabaya?
O preço médio dos aluguéis em Surabaya é R$ 227 por noite. Esta acomodação é R$ 108 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em JW Marriott Hotel Surabaya. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em JW Marriott Hotel Surabaya. Dê um mergulho!
JW Marriott Hotel Surabaya aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em JW Marriott Hotel Surabaya?
Encontramos 15 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e fumar permitido.
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