Exceptional room facility with espresso coffee maker, electric stove, dice washing machine, big refrigerator, ironing, and luxurious washing machine

Pool is too shallow

We were upgraded when we checked in and the apartment suite was amazing with very good facilities. Staff were very helpful. Breakfast was excellent. There is everything you need for a really good stay. Would definitely stay here again!!!!

The suite was very hot when the sun was directly on it but the AC coped with the heat when it was turned to the lowest setting. Nothing else

Super noisy, I can not sleep all the night

Bigger and clean room

The apartment type is great

Bathroom has ants everyday Breakfast is mediocre

The place is nice

None

The staff, except for the reception, was super helpful and friendly.

In-room facilities are not to a 5* standard. Got water not working, TV was too hard to use, Wifi was slow, dishwasher not working properly.

Fantastic apartment beautiful almost full view of Surabaya, super friendly and helpful staff.

Can't think of.