The rooms were very spacious, check in was simple and it seemed secure by using a fob & key system. The location is on a main street with lots of shops nearby and was only a 5 minute walk from the station. The wi-fi was adequate and the beds were comfortable, the pillows could be better but we used the spares from the extra single bed in our room. The room also had a fan which was handy, a kettle, hairdryer and iron / ironing board, none of which were top tier but good enough to get by. We would book again if we decide to visit Cardiff in future and need somewhere for a short stay of a day or two.

The hotel could be improved with a little makeover, the carpets on the stairs are falling apart and dangerous, my partner tripped down them due to it being loose on one step in particular. The carpets in the room were also a little warn, there was a used rolled up tissue under one of the bed sheets and the sink was a bit scuffed. With a bit of love and proper cleaning it could be a solid 10/10. The window ledge outside has all sorts of junk accumulated on it including clothes. The remote for the tv also didn't work so we just used the buttons on the side of the TV instead. The booking.com ad and communications from ML Lodge do sort of imply it is a nicer place with it's own 'restaurant', we spoke with 3 other guests who also assumed that was the case and were just as surprised when realising it's like a regular takeaway store. The room we stayed in wasn't the easiest to sleep in, the beds and temperature were comfortable but the street outside is very loud especially from a homeless drummer who liked to sit right outside and play from lunchtime till between 10pm and 2am. The hotel can't be blamed for that of course but maybe some sort of warning or sound dampening would be much appreciated. Overall we paid a very similar price to what the local Marriott hotel was going to charge us as we thought it was a better location, with some small improvements it would definitely feel like a fairer price.

Nothing

Everything and the management refuse to return my property including the keys to my own property

Great location completely central, easy to check in, easy to access at any time no need to go through a reception. Good radiator. Comfy bed. Great price would stay again

Window leaked so it was a bit chilly and water turned off completely one night our stay so could not shower after concert, it was back on in the morning though

It was basic but very clean and as promised I got a low floor.

Nothing.

location

needs modernising

Great location in town and close to the train station

You need to check In through the kebab shop next door Room next door was smoking cannabis in there room and the smell came into our room Everything in the room was dirty the shower the kettle Beds were rock hard, a bed in prison would of been comfier There was punch hole in the wardrobe Bathroom had a leak Didn't feel safe at all Went to speak to the owners in the kebab shop who sent us to a different hotel to sort a refund to which that owner said they have nothing to do with it we then went back to the kebab shop spoke to the hotel ownernover the phone amd after talking to them for an hour amd calling booking.com we got a full refund WOULD NOT RECOMEND!!!!!!!!!!

It was the location that was the best part about this stay nothing else

There was no emergency exit there was no lift there was holes in the wall smell of damp very in safe windows wouldn't allow children in this property 😡😡

Great location within the city centre. Nice clean room. Quiet location as well.

The number of stairs to climb to get up to my room on the 4th floor - no available lifts which made it difficult to carry luggage.

All

Nothing really

Is at the city center and close to places Cardiff Market and Cardiff Castle.

There is no lift to the room

The room needed a very deep clean,, bedding & towels were fine. Very old fashioned & lots of stairs

Room needed a very good clean & updating.

The state of the room was completely dissatisfactory. There was mould and peeling wallpaper everywhere, not to mention god knows what else as the walls looked like they'd never been cleaned (disgusting marks and smudges everywhere) the shower only ran cold, the TV (advertised as LCD flat screen and little more than a computer monitor) didn't get any signal and was in French and the remote didn't work so we couldn't fix it and the fire hazard sign had the last letter on in marker? Also you warn guests there are 5 floors, however you did not warn there would be at least two flights of stairs between each floor and I have mobility issues so it was extremely painful to climb. The room key was also broken, dirty and sellotaped together. We could hear the people next to us late into the night as the other room is right next to the room we stayed in with no form of soundproofing. In the morning when we were getting our things together to leave the cleaning lady rudely knocked on the door telling us checkout was at 11 and we had to leave (even though it was still at least 5 minutes before 11) I don't know how you can think charging £130 for one night is even remotely acceptable for what it is. I'm attaching a few photos of the state of the place. I'm sorry this isn't a very nice review of my stay but I did not enjoy my time at ML lodge. I tried to contact the site to resolve my issues and have not received any reply

It was no frills but perfect for my short stay in a city centre. Good shower, comfy bed, toiletries, telly, tea making and towels.