Solo la ubicación. La atención fatal, habitación fea, sucia, desagradable. El desayuno un asco.

No tienes opciones para el desayuno, sirven una comida muy mala. Mala atención, ruido en los pasillos en horas de la noche. Habitación y baño muy sucios.

La ubicación

La habitación tenía un olor a humedad

Si

This place is very centrally located, and they were extremely accomodating to our arrival time. The bed was comfortable and clean, and everything from check in to checkout went smoothly.

There was no remote given for the AC, and no screens on windows, so it was a little bit hot and there were mosquitos...

The staff were friendly and check-in was quick. Bed was comfortable and the room was very big so we had plenty of space. Air conditioner worked well. The breakfast was a nice egg and ham toasty and they provided fruit and toast for my partner who is vegan. They have a nice outside area you can relax in.

Our water shut off on the morning after we arrived so we couldn't shower or even use the toilet. Later in the day we got some water back, but only cold water. We spoke to staff and it was fixed by the following day, but weren't offered alternative accommodation in the meantime. The room we were given was right next to reception, and the staff would stay up late talking and watching TV, which made it difficult to get to sleep. They also open up early so you can't lie in. There were a lot of mosquitos inside the room, so bring bug repellent. Although it looks relatively close to the colonial zone, it is still far enough away that the area doesn't feel as safe at night.

Staff is great. Location is great. Really good place for a nice simple stay

The very friendly staff and substantial/tasty breakfast were much appreciated. The location is walking distance to Malecon area, bodegas, restaurants, casino, waterfront. The rooftop area is very nice with spa. There are fun design touches in the lobby and dining areas, lots of outdoor seating options. My room was a nice size. I had plenty of room. The bed was comfortable. When the Wi-Fi was working, it was excellent. AC worked great. Close to a casino, if you need ATM. I met the owner of the steakhouse across the street, Charlie. Good food & nice fellow.

My room had a few maintenance issues, the toilet needed repaired. The shower dripped constantly. The power went out often, which was a bit challenging but not terrible. The hotel is not fancy, but an excellent deal for budget-travelers.

the location

the cleaning