Staff really nice and helpfully with what you need. rooms are large for a city hotel and very mordem. Really above our expectations

Nothing

Le cadre est agréable. La literie est très confortable. Très bon emplacement

Les travaux de demolition du garage

Location is excellent. Allowance of pets was a factor in our choice.

The lack of a small refrigerator in the room was a disappointment. The halls and the fitness room were too cold; it felt as though the air conditioning was on; this is uncomfortable and a terrible waste of energy. We had hoped to use the fitness center, but did not because of this - the thermostats were locked and set at 63 degrees!

Stylish, clean, calm rooms which are well-equipped for academic work. Love the newspapers and the morning coffee in the lobby.

We always park off site now -- we prefer that to the valet parking. We wish you would bring back glass cups for drinking water in the rooms, or at least provide more cups. We wish the cleaning staff wouldn't knock on the door three hours before check-out time.

the staff es super friendly, rooms are big and clean. Great location.

Breakfast options are limited

Great staff.Location to Yale and medical facilities,restaurants is great. Walk to everywhere. Heirloom restaurant in hotel is very good!

Only steps into the hotel

Classy, stylish boutique hotel in the heart of downtown New Haven, close to center of Yale campus, shops and restaurants. Walkable to everything. Loved the design, decor and vibe. Room was spacious, light and well-appointed. Excellent beds with high-quality linens, roomy bathroom with walk-in shower. Morning coffee in the lobby was excellent (although there is no breakfast provided -- it's available to purchase via room service or at the restaurant in the lobby). Free copies of the New York Times. Valet parking is available with in and out privileges for $32/day.

At this price point, it would have been nice to have had some breakfast selections provided with the complimentary coffee — at least some pastries or something. Also, parking is pricey--we would have preferred to be without a car, but we drove out to New Haven and needed to be here a couple nights before my daughter could move into a campus apartment, so we had to use the valet parking. But it's convenient, and you can come and go.

Breakfast was excellent. Rooms were well appointed and the staff were very responsive.