الموقع

سعر الغرف

Snídani naprosto bez výtky spokojenost veliká ....snad jen pečivo mohlo být čerstvější Jinak opravdu vše na úrovní voňavý čistý hotel určitě se vrátíme

bez výtky

Amazing hotel, close to 5 star rooms and great SPA for kids. Great place, right near hiking trails.

The room is big and comfortable with a balcony. beautiful view of mountains. Very nice spa and pool. Very good breakfast.

the room was large and very clean, the wellness area was beautiful too.

The service was unprofessional... Breakfast restaurant was good (not professionals but with smile and energy we were good feeling). Lobby bar were totally amateurs, we were waiting for "waiter" 20 minutes -table is near the bar, they saw us but did not serve us (the bar was not full) !! I have to walk 3 meters and order drinks and snacks. He changed mineral water still/sparkling and forgot second coffee. Cappuccino was like washing machine water.. Sancks and cake was very good. Service is for 2 stars hotel, not 4 stars.

the condition of the building and room, everything was clean

The place has a good location. Our stay was unfortunately out of the season and ski lift was closed. Anyway we have found the ski hill just 15 minutes to drive from the hotel. It is approximately 30 minutes to walk to the city. The breakfast was perfect. Facilities were fancy. As we we were staying from Monday till Friday the hotel was not filled up with the people and the pool was free. The cozy bar and friendly barmen. I will absolutely recommend this hotel to the couples as well as to the families.

SPA was unfortunately broken and had not been repaired during our stay. Anyway we have found termal bath just 10 minutes away from the hotel. To find the pool and the restaurant was a real QUEST and it took a time to find it.

property is really large and spacious, rooms are big, layout is confusing, but it doesn’t give out ‘boxy’ vibe of modern architecture.

check in line was over 1,5h - this is insane… I had never had to queue for over an hour to check in. No compensation, no water, vouchers anything- could’ve solved this inconvenience so much better. When we got into the room it was 17°C, and thermostat was locked- tried to use phone in the room & cell - no response. Ended up going down to reception, queueing up & asking it’ll be fixed. Reason: room service didn’t close balcony door all the way in and it disabled thermostat sensors… Reception- doesn’t have toothbrush, doesn’t have bandaids in the first aid kit - it’s a must for a hotel at this level had to queue again for a parking card, cause apparently we can’t leave the property without second card that they give?? overall, unpleasant experience. Hotel has to review entire management & housekeeping strategy