Schone kamers. Faciliteiten in het hotel. Zwembad in het hotel sluit om 18:00 Hotel ruikt fris.

We hebben geboekt voor hotel HM topical. Echter 2 dagen voor aanvang kreeg ik bericht dat dit geannuleerd werd en of we ook naar hun andere hotel 200m verderop wouden. HM grand fiasta. Dit was voor ons geen probleem, echter moesten we dus voor vertrek nog wel alles uitpluizen. Voor de parkeer gelegenheid. Moesten we €15,- betalen. Ook was er een restaurant in het hotel aanwezig maar hier is geen ala carte. Ze hadden een Mexicaanse avond en kon je alleen Mexicaans eten. We hadden een familie kamer geboekt voor 2 personen en een kind van 2. Deze kamer was voor ons 3en te klein. De kamer waar we extra toeslag voor hadden betaald was niet groter dan de kamer van onze ouders. Tevens was er geen kinderen beveiliging op de kamer.

Lobby was nice and margaritas were delicious! Pool was clean. Food was good.

Too many things we didn’t like about the hotel, room felt much smaller than the photo showed, glass on the balcony was dirty, we could barely see the sea (lateral sea view), staff were not so helpful or friendly - they had too many rules. Can’t drink your coffee, you have to drink it over there! Little rules and comments that didn’t make you feel like a guest - didn’t feel like a 4 star service. Had to pay for everything straight away, can’t put it on your room. No English breakfast tea… no milk for your tea… Was expecting more.

Der Meerblick, die super Terrasse.

The buffet wasn't great but it was okay. The front desk staff was not very pleasant. A bit standoffish but the bartenders were very nice and accommodating.

Front desk staff was not very pleasant to deal with.

Clean bedroom

Poor food. Not enough umbrellas next the pool. Families sit and burn in the sun. People get up at 6am to reserve chairs next to the pool before they gonto the sea for the whole day. Breakfast is very poor and just a lot of pork products. Staff can't speak English. No entertainment for children. Hotel Condesa is much better on other side of the island.

lovely contemporary style, lovely atmosphere

next door building work and no notice given regarding this, asked to move rooms due to the noise and view of a building site and offered at €30 a night extra upgrade. very disappointing to have not been informed of this work going on as we wouldn’t have booked this hotel.

Breakfast, Excellent and very rich

great location great breakfast clean modern lovely pool area and sun deck good price for drinks/cocktails

room smaller than photos look not much privacy in the bathroom