Amei a limpeza das piscinas e dos quartos hotel muito limpinho pessoal muito gentil e educados restaurante com refeições excepcional desde o café da manhã ao jantar tudo muito perfeito .ótimo atendimento hotel confortável excelente para a famílias e os parques aquáticos da rede prive tudo perfeito .

Não gostei só que o hotel quando está lotado a Wi-Fi não funciona bem caí toda hrs .e os elevadores não da conta de tanto hóspedes mais isso não é defeito não o hotel é muito grande . é pq o hotel é muito grande e tem muita gente que se hospeda lá

localização e acesso aos parques. A infraestrutura do hotel é muito boa. Fica próximo ao centro.

Ar condicionado faz muito barulho e incomada demais. Sala não possui ventiladores. A internet da região e fraca e o wifi do hotel não atende a demanda.

Bom café da manhã. Poderia ter tapioca no café da manhã.

Ter mais toalha no quarto.

SOME CHARGE EXTRA CITY FEE ! WAS CHARGE IN TEHESE HOTEL SO THE HOTEL NO WELL GOOD NEED SOME FIX SOME MORE EXTRA SERVICES UP THE FRONT FOOD NEEED MORE OPTIONS THAKS.

BECAUSE IS UNDER MANAGEMENT NEEED FIX LOT OF SERVICES AT THE HOTEL.

Everything was perfect.

The elevators!

Do show na pisicina

location was ok, water park outside the hotel is nice but you could go there paying a few quid anyway

poor maintained place, pools too hot to be used during the morning, room dirty and too hot to sleep into, very few elevators for the huge number of apartments they have, not friendly staff and the list keep going. Much more expensive than better options around, I wouldn't recommend.

the pools were good and excellent value and the breakfast was very good and the hotel staff very professional

nothing to say wrong about the property

Pools are cleaned every day and bar offers a great variety.

Rooms are dirty, ac doesn’t work and makes a lot of noise, guests are very noisy during the night.

Do som alto da choperia

o bar que so abre as 10 da manha

Great breakfast, but go early (7am) to get out before the crowds.

This is a time share property, not really a hotel. We were asked to invest several times during our three days stay. They did not clean the room, no blanket for the bed. It's a simple flat with an empty refrigerator. No peep holes in the door. Restaurant only served breakfast, you have to walk across the street for lunch or dinner. Crowds at the swimming pools, social distancing is NOT observed, no temperature checks. Front desk does NOT speak English. Towels for the pool cost R$3. On arrival, we felt like cattle. This is not a luxury hotel by any stretch of your imagination. Wifi is provided by a third party. Very poor coverage and always asking personal information to access. Recommend setting up with fake credentials. Beds need replacing. Hot shower is electric.