Everything

everything , location , food, staff

all good

It was clean, big, comfortable & cozy. I liked the pinewood finish which was in theme with the log cabin-like feel high up in the mountains. A huge reason were the lovely, warm people who ran the hotel - a special shout out to Kadja the manager. She is a gem of a lady that really made the stay even better by her warm, humorous, kind, helpful - I could go on and on - personality. a big, big thank you to you Kadja for making our stay so special ! ❤️❤️❤️

N.A.

The breakfast was fairly good, but not the best we had on our trip.

I had to take a cold shower at 6 am -- no hot water at that hour in a so-called 4 star hotel!! We had to get on the road by 6:45 am, but breakfast was not available until 7:30. The reception desk was not open when we left, so we could not check out. Interesting! I would not stay here again. If one is interested in seeing the top sites in the area, such as, Alpi de Suisi and Seceda, it would be much better to stay in Ortesei where the gondola lifts to these places is located.

The location was excellent, the hotel was beautiful and the grounds were well kept. Views of the spectacular Dolomites !! The staff was very helpful and welcoming. The amenities on site; pool, saunas, hit tub, small excessive room , sitting area in the downstairs spa...comfortable beds, really nice bathroom..

Only one suggestion; the hot tub temperature was far too cool... we didn’t go in and a few of the guests we spoke to felt the same way...

They had large and varied range of choices and all where delicious! Location was wonderful- short walking distance to everything! Couldn’t have been happier with everything!

This is an outstanding property. The staff is first rate. The entire experience was perfect, right down to the alpine dirndls the staff wore. The Pool, Spa and Food were high points!

We did not take advantage of the Dinner Menu. I am sure it was great but we preferred lighter fare, less formal.

Wonderful reception hour in the evening. All the employees were friendly and went above an beyond. Fantastic food in the restaurant for dinner and breakfast. Easy parking right at the hotel.