Petit hôtel à la décoration simple, propre et très bien placé. Alexandra très accueillante parle très bien Français et nous prodigue ses bons conseils pour les petits restos et les visites.

Café, thé, infusion, gâteaux secs disponibles à tout moment, mais le petit déjeuner n'est pas prévu.

Pas de petit déjeuner prévu mais pas grave Très bon accueil

Very modern, free tea and coffee. Very comfortable bed. The best part was the staff were amazing. She carried our bag up the 2 flights of stairs and then spent 10minutes guiding us through a map of the city with all the best recommendations. Staff were exceptional!!!

N/a

The service was very good. They showed us a map and some interesting spots to visit when we arrived. Very welcoming people.

The room smelled damp when we arrived.

Location

Bed has little bugs.

The location was great and the street was very quiet; the bed was very comfortable too! I really appreciated the little touches, like providing enough hangers and hooks in the room and the bathroom, plus a basket in the shower for shampoo, and even a hairdryer holder (!). It amazes me how many hotels don’t have hooks or shelves - such small things really make a big difference. And even though breakfast wasn’t included, all I need in the morning is an espresso and biscuits, so their coffee/tea corner was just perfect! I would definitely stay here again. Paolo and Alejandra were lovely and provided me with all the information to get into the hotel, since I arrived quite late. Sometimes self check-ins are weird, but I wasn’t worried at all since even via WhatsApp I could tell how nice the owners were.

Great room! Fantastic person working helped us a lot with tourist ideas!

Staff were exceptional, helped us out with a map of the local area, best routes to takes to see all the sites and also best local food in the area! Thank you so much!

The room is well designed. Location is perfect.

Shower area is very small

very cute and picturesque, very clean, and a great location in Florence! Alexandra was the best, might be the best hostess/receptionist I’ve ever had. She gave us great recommendations and circled places we should visit on the map and we used that map and her recommended locations during our visit!

location was amazing staff were beyond helpful - recommending places to eat and even helping us with the reservations

The property was excellent. Perfect location, great service, comfortable and clean rooms. the beds were super comfortable, the bathroom clean and had everything we needed. The attention from the host was outstanding. I would come back to Firenze and stay here again. Highly recommended.

We loved everything

Amazing place with amazing staff. Very kind and helpful.

Location is very good, near the train station. Alie (I hope spelling is correct) is perfect person :)

It's a great place to stay. The room was very clean and all the facilities were there. The location is fantastic, I'd say the best in Florence. It's right in the city centre, Very near to train station, and all the restaurants, cafe and everything else is on the hotel's street itself. I would especially like to mention about the hosts Roberto and Alexandra. They were really sweet. I travelled with my mom, so they helped me with the luggage and gave us complimentary breakfast vouchers as well. Mr Roberto informed me about the places to visit, bus routes etc. He marked everything on map which was really helpful. Thanks guys for making my stay amazing.

Ale gave us good recommendations and the hotel is in a very convenient location for the train station and airport.

The room was a bit poky.

The convenience of location and the staff

Several flights of steps which could be an issue if you had a lot of luggage.

Our host was very helpful in providing information about the city!

The room we stayed in was quite spacious and clean, comfortable bed and pillows. The bathroom was clean and equipped with what you need. Biscuits , tea and coffee machine in the common area, good location close to the train station and the center. The host Alejandra was very kind and welcoming, helped us with detailed information on how to get to the hotel , a map with information about the places we can visit in Florence and places where we can eat.

Breakfast was held at a small cafe close to the hotel detail that I knew , the main problem was that it was quite crowded in the morning, there was no place at the table and the options for breakfast were very few.