Best Western Urban Hotel
Sobre este hotel
“When elegance and modernity meet an old mansion…” The Urban Hotel is originally the home of a former spinner, Monsieur Pouillet, at the time when Lille and its metropolis prospered thanks to the weaving industry.
Comodidades
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Permitido fumar
Estacionamento
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
Jardim
Ideal para famílias
Mapa de Lille
Hotel em Lille
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisJardim, São permitidos animais de estimação, Ar-condicionado e mais
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Comentários
3.9/5.0
Bom(1.632 Comentários )
Revisões 100% validadas7.0
Room was big and nice
Nothing
9.0
Petit déjeuner parfait et copieux
Silence dans l’établissement
Parking privé
Un placard avec étagère
9.0
L'accessibilité (métro proche et parking privatif) et le charme du lieu avec son style propre.
Le petit déjeuner, varié et copieux
L'accueil du personnel, très agréable
Le lit un peu trop mou à mon gout.
7.0
the room was very clean and quiet despite having the windows facing an interior patio with huge air conditioning units.
nothing
6.0
The staff were fantastic, always friendly, always helpful and always smiling. The restaurant food was incredible — easily one of the best dinners I've had this year (but we didn't try breakfast).
The room itself was a little sparse and the hotel is quite a far walk from the old town, which is really the only place you want to be. The room doesn't have a fridge or ironing facilities and the shower flooded on the second day. Plus, our safe didn't work (but I didn't flag this to the hotel, they might have fixed it if I did.) The bathroom felt old and in need of some decorating. The room was nice enough but very minimalist and lacking character.
With all this in mind, it felt overpriced — and I got a free room upgrade.
Plus, they'll only leave 1 small bottle of water, which isn't enough when the room gets very hot at night and you can only open 1 window a slither.
Also, while the staff were very friendly, the hotel offers a free drink if you opt out of having your room cleaned. We only stayed for 2 nights, so decided to claim the drink, but when I tried I was told we could only have soft drinks. The information left in the room though very clearly says you can have an alcoholic drink. While this was resolved, and we were given a glass of wine each, it would have been nicer if I didn't have to go to my room and come back to reception with the leaflet from the room to prove that I was right. Just makes the whole experience a bit awkward.
4.0
Vriendelijk personeel. Parkeren kon op het eigen terrein van het hotel. Koffiecups aanwezig op de kamer en wordt aangevuld. Het hotel is niet al te ver van het centrum. Met de auto kon je overal ook goed komen en leuk om een rondje te rijden langs alle bezienswaardigheden.
Het hotel staat in een lelijke buurt, rioolstank uit de badkamer, weinig water uit de douchekop, de airco temperatuur niet in te stellen, geen kierstand mogelijk voor het raam, kleine kamer, geen kleine koelkast aanwezig. Veel armoede en bedelaars in de stad. Weinig gezellige restaurants of bars.
7.0
Very comfortable and motorcycle parked very safe in a compound
10.0
beautiful fun decor
nothing it was great!
9.0
free parking, clean room, changed room when there was an issue with the bathroom that was only giving very hot water.
nothing
4.0
location, so many drug addicts and beggars in the vicinity.
first room we were shown had a VERY strong mold smell, and was so small, we couldn’t get our bags in the door then walk around them.
we had booked for 7 nights so requested a change of room or we would cancel, the next room was much better, but only a little bigger.
staff were not overly friendly or engaging, I think may have been the language barrier.
8.0
Room was nice (the lift was silent, btw) - staff were very helpful and efficient and the breakfast was great. Key to us was parking - this is one of the few hotels in Lille where parking is free and unlimited, and we wanted to leave the car for a couple of days to just walk around the city.
The location isn't brilliant - not the hotel's fault as a large development is underway to improve the area. It's also a little bit on the outskirts if town (15 mins walk to the belfry), but that's the compromise of having free parking
8.0
one day the trash bag from the bin was left on the table
9.0
Good parking, comfortable bed, nice breakfast.
1.0
was horrible. consider it cheating
nothing
7.0
Receptionist was friendly, car park is secure, it is close to main roads out of Lille. There's a little outdoor area which looks alright. It was 60 mins from Eurotunnel.
The room had some ventilation or something in the walls that sounded like a jet engine and ran all night. The view is of a building. The restaurant was closed and there was no alternative. There wasn't anything open nearby on Sunday. I stepped in dog poo in front of parking entrance gate (which is awkward and tight), not a great entrance.
6.0
The parking facility is a bonus.
The size of the room.
7.0
Great location, the hotel is a historic building. Interesting history. Great guy at the reception desk with excellent advices for visits and good knowledge about the city. Nice breakfast in the morning. Room was comfy. And the private parking is definitely a big plus.
Huge issue, is the strong odor coming from the sewers. More likely to be a big problem within the city as we realized the same strong smell even in the city center. Nevertheless the hotel does everything to decrease the odor by specific treatments.
5.0
Everything. Location, staff, facilities
They pre authorized my card without telling anything. Really surprised my deposit is almost the same as my room rate. They said it would take 3 days but after 3 days, still haven't received my deposit bank. You definitely should have mentioned it before we check in
5.0
The room was clean, the staff was friendly with some spoken english and the hotel had a parking place for free.
The hotel is nicely positioned in walking distance to the city center and also close to a metro station
The bathroom was really awkward with the positioning of the toilet, you could not use the toiled unless you opened the shower stall and even then you would sit in an really awkward and uncomfortable position. They also requested a guaranty for the room that they haven't released in the time they mentioned even though we provided them with a credit and not a debit card.
4.0
Leaking windows. Shower is dirty. Room was cold. Carpet was dirty.
7.0
very polite staff, room was big enough for 2 and oke for the price
the bathroom smelled bad sometimes, and not very clean
6.0
lovely hotel and great location near town
there was a lot of noise from within the hotel - hallways and above us in the early hours of the morning until around 9am so we struggled to get a full nights sleep.
6.0
One of the rooms we booked had the most horrible odour in the bathroom
7.0
great secure parking, good renovation of an old building. safe and clean in the building.
we chose to stay slightly out of town in exchange for the parking, but of a walk into town and not sure I would want to walk around the neighbourhood at night.
7.0
it was clean, it was beautiful inside, it had good parking.
1 room was freezing, we changed room. there was a smell from the drains in the bathroom.
5.0
not much
a few things
5.0
The room was clean and had coffee and tea. The breakfast was nice as well, with different kinds of cheeses on offer.
The service was bad. We needed to pay a deposit higher than the cost of our stay without any explanation. You would expect a nice welcome at Best Western hotels, but also the keycard was given without any explanation about the WiFi-code and breakfast times and location. In the room it was freezing, although the outside temperature was 11C and there was a stale smell when entering the room. The hotel is situated in a part of the city that’s nog the nicest. Beware of drug users roaming around when using the metro or walking outside after dark. Inside I felt safe.
7.0
It had on site parking and a restaurant and bar.
The rooms were tiny.
For a Best Western it was poor
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Lille?
O preço médio de um alojamento em Lille é de R$ 445 por noite. Este alojamento é R$ 5 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Best Western Urban Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Best Western Urban Hotel permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Best Western Urban Hotel?
Encontramos 10 comodidades para este alojamento. Estas incluem ar-condicionado, são permitidos animais de estimação, internet/wi-fi, permitido fumar e estacionamento.