Best Western Urban Hotel
3.9
Bom(1.632 Avaliações)Hotel em Lille
Hotel 3 estrelas
Motivos para reservar
Cancelamento grátisReembolso total se você mudar de ideia
Ótimo para animais de estimaçãoTraga todos os seus amigos e familiares, até mesmo os peludos
Inclui itens essenciaisJardim, Animais de estimação permitidos, Ar-condicionado e muito mais
Sobre este hotel
Best Western Urban Hotel
“When elegance and modernity meet an old mansion…” The Urban Hotel is originally the home of a former spinner, Monsieur Pouillet, at the time when Lille and its metropolis prospered thanks to the weaving industry.
Comodidades
Ar-condicionado
Animais de estimação permitidos
Internet/Wi-Fi
Fumar permitido
Estacionamento
Varanda ou pátio
TV
Acessível para cadeiras de rodas
Jardim
Ideal para famílias
Mapa de Lille
Quartos disponíveis
1 Solteiro • 10 m²
Acomoda 1
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama queen size • 15 m²
Acomoda 2
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1 Duplo • 12 m²
Acomoda 2
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1 Cama queen size • 27 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
1 Cama king size • 20 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações
3.9
Bom(1.632 Avaliações)Avaliações 100% verificadas
3.9
chambre 2 je suis resté 2 jours et la première chambre pue en revanche très propre mais des remonté d'égout a vomir et un froid glaciale puis j'ai demander échanger et la impeccable
la première chambre qui sentait mauvais mais qui était propre
3.9
Дружелюбный и приветливый персонал. Хороший номер. Достаточно парковочных мест.
3.9
Above all, the reception staff is super duper helpful. They make up for most of the downsides of the hotel.
Parking space was very helpful for us.
Our room was congested. They could have done without the table/chair. There was not enough space to fit everything in that room.
It's located at 20min walk from city centre but it's in a not so great neighborhood/street.
Room cleaning on one of the days during our stay wasn't good (towels were replaced, bed made but not otherwise cleaned).
3.9
Room was big and nice
Nothing
3.9
Petit déjeuner parfait et copieux
Silence dans l’établissement
Parking privé
Un placard avec étagère
3.9
L'accessibilité (métro proche et parking privatif) et le charme du lieu avec son style propre.
Le petit déjeuner, varié et copieux
L'accueil du personnel, très agréable
Le lit un peu trop mou à mon gout.
3.9
the room was very clean and quiet despite having the windows facing an interior patio with huge air conditioning units.
nothing
3.9
The staff were fantastic, always friendly, always helpful and always smiling. The restaurant food was incredible — easily one of the best dinners I've had this year (but we didn't try breakfast).
The room itself was a little sparse and the hotel is quite a far walk from the old town, which is really the only place you want to be. The room doesn't have a fridge or ironing facilities and the shower flooded on the second day. Plus, our safe didn't work (but I didn't flag this to the hotel, they might have fixed it if I did.) The bathroom felt old and in need of some decorating. The room was nice enough but very minimalist and lacking character.
With all this in mind, it felt overpriced — and I got a free room upgrade.
Plus, they'll only leave 1 small bottle of water, which isn't enough when the room gets very hot at night and you can only open 1 window a slither.
Also, while the staff were very friendly, the hotel offers a free drink if you opt out of having your room cleaned. We only stayed for 2 nights, so decided to claim the drink, but when I tried I was told we could only have soft drinks. The information left in the room though very clearly says you can have an alcoholic drink. While this was resolved, and we were given a glass of wine each, it would have been nicer if I didn't have to go to my room and come back to reception with the leaflet from the room to prove that I was right. Just makes the whole experience a bit awkward.
3.9
Vriendelijk personeel. Parkeren kon op het eigen terrein van het hotel. Koffiecups aanwezig op de kamer en wordt aangevuld. Het hotel is niet al te ver van het centrum. Met de auto kon je overal ook goed komen en leuk om een rondje te rijden langs alle bezienswaardigheden.
Het hotel staat in een lelijke buurt, rioolstank uit de badkamer, weinig water uit de douchekop, de airco temperatuur niet in te stellen, geen kierstand mogelijk voor het raam, kleine kamer, geen kleine koelkast aanwezig. Veel armoede en bedelaars in de stad. Weinig gezellige restaurants of bars.
3.9
Very comfortable and motorcycle parked very safe in a compound
3.9
beautiful fun decor
nothing it was great!
3.9
free parking, clean room, changed room when there was an issue with the bathroom that was only giving very hot water.
nothing
3.9
location, so many drug addicts and beggars in the vicinity.
first room we were shown had a VERY strong mold smell, and was so small, we couldn’t get our bags in the door then walk around them.
we had booked for 7 nights so requested a change of room or we would cancel, the next room was much better, but only a little bigger.
staff were not overly friendly or engaging, I think may have been the language barrier.
3.9
Room was nice (the lift was silent, btw) - staff were very helpful and efficient and the breakfast was great. Key to us was parking - this is one of the few hotels in Lille where parking is free and unlimited, and we wanted to leave the car for a couple of days to just walk around the city.
The location isn't brilliant - not the hotel's fault as a large development is underway to improve the area. It's also a little bit on the outskirts if town (15 mins walk to the belfry), but that's the compromise of having free parking
3.9
one day the trash bag from the bin was left on the table
3.9
Good parking, comfortable bed, nice breakfast.
3.9
was horrible. consider it cheating
nothing
3.9
Receptionist was friendly, car park is secure, it is close to main roads out of Lille. There's a little outdoor area which looks alright. It was 60 mins from Eurotunnel.
The room had some ventilation or something in the walls that sounded like a jet engine and ran all night. The view is of a building. The restaurant was closed and there was no alternative. There wasn't anything open nearby on Sunday. I stepped in dog poo in front of parking entrance gate (which is awkward and tight), not a great entrance.
3.9
The parking facility is a bonus.
The size of the room.
3.9
Great location, the hotel is a historic building. Interesting history. Great guy at the reception desk with excellent advices for visits and good knowledge about the city. Nice breakfast in the morning. Room was comfy. And the private parking is definitely a big plus.
Huge issue, is the strong odor coming from the sewers. More likely to be a big problem within the city as we realized the same strong smell even in the city center. Nevertheless the hotel does everything to decrease the odor by specific treatments.
3.9
Everything. Location, staff, facilities
They pre authorized my card without telling anything. Really surprised my deposit is almost the same as my room rate. They said it would take 3 days but after 3 days, still haven't received my deposit bank. You definitely should have mentioned it before we check in
3.9
The room was clean, the staff was friendly with some spoken english and the hotel had a parking place for free.
The hotel is nicely positioned in walking distance to the city center and also close to a metro station
The bathroom was really awkward with the positioning of the toilet, you could not use the toiled unless you opened the shower stall and even then you would sit in an really awkward and uncomfortable position. They also requested a guaranty for the room that they haven't released in the time they mentioned even though we provided them with a credit and not a debit card.
3.9
Leaking windows. Shower is dirty. Room was cold. Carpet was dirty.
3.9
very polite staff, room was big enough for 2 and oke for the price
the bathroom smelled bad sometimes, and not very clean
3.9
lovely hotel and great location near town
there was a lot of noise from within the hotel - hallways and above us in the early hours of the morning until around 9am so we struggled to get a full nights sleep.
3.9
One of the rooms we booked had the most horrible odour in the bathroom
3.9
great secure parking, good renovation of an old building. safe and clean in the building.
we chose to stay slightly out of town in exchange for the parking, but of a walk into town and not sure I would want to walk around the neighbourhood at night.
3.9
it was clean, it was beautiful inside, it had good parking.
1 room was freezing, we changed room. there was a smell from the drains in the bathroom.
3.9
not much
a few things
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Lille?
O preço médio dos aluguéis em Lille é R$ 478 por noite. Esta acomodação é R$ 6 mais barata do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Best Western Urban Hotel. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Não encontramos uma piscina listada como uma comodidade para este hotel. Se uma piscina for importante para a sua estadia, recomendamos verificar com a propriedade.
Best Western Urban Hotel aceita animais de estimação?
Sim! Este hotel aceita animais de estimação. Para obter mais informações, recomendamos entrar em contato com o fornecedor da reserva para saber sobre as políticas para animais.
Quais comodidades estão disponíveis em Best Western Urban Hotel?
Encontramos 10 comodidades para esta locação. Isso inclui ar-condicionado, animais de estimação permitidos, internet/wi-fi, fumar permitido e estacionamento.