Las instalaciones y el personal. Anastasio el recepcionista es inmejorable.

Quizá la ubicación es lo único que se podría mejorar pero aún así no es una crítica porque se agradece terminar el día con la tranquilidad que allí hay

All is amazing! Food is incredible! Staff are very friendly and kind❤️

The room was big and with nice private pool and incredible view - and the staffs were amazing ( highlights of the place).

The jacuzzi inside was cold and with low pressure, room temp was funny to control. If u are not a cat fan, i didn’t appreciate them coming to my place and staring at me during breakfast every morning

The atmosphere was tranquil and restorative, with much thought given to the decorative details in this regard. (For example, lavender, mint, and rosemary bushes were right outside our door, along with lovely hibiscus and lantana flowers.) We could hear peaceful water sounds. The caldera view was stunning. The color scheme inside the suite was lovely and peaceful as well.) Somehow, the pool deck never gets too hot to step on! The double shower and jacuzzi tub were amazing.The breakfast was a huge highlight. There are many delicious choices, and we loved the option to be served in our suite. The daily visits from local kitties added a sweet charm! The staff were attentive, friendly, helpful, and kind. They answered our questions and helped us make arrangements (such as for transport) when needed. It is a bit far from the more populated spots on the island, but that is exactly what we wanted.

I truly have zero complaints.

We loved the peace and quiet. There was nothing too much trouble for the staff. And the breakfast was luxurious

We would have liked to have been told that whilst the hot tub was private to us in the sense that it could only be used by us, it was not private to our room I.e. there was a communal path between our room and the terrace where the tub was located.

1-Most of the staff were nice 2- The hotel helps you get services like rental cars and taxis 3- Breakfast is good

1- Over-priced for the available services. 2- The view of the rooms are not great 3- Far away from all entertainment places 4- Some staff members are not flexible

everything, it was calm, quiet, peaceful, relaxing, staff friendly & polite, helpful and respectful, room was lovely as was our swimming pool, position with lovely views

nothing at all

Still felt like new as it did in 2018. Beautiful hotel with incredible views. Suites are superb with lovely bedding, towels, robes and slippers. Food in the restaurant is also excellent. Late booking so it was also exceptional value for money.