The location was excellent and check in was easy. The price was also good.

The rooms were tired, paint coming off doors, door handles and bathrooms needed some tidying up. Clean but well used. Photos on booking.com were not true to the rooms we stayed in.

The beds were very comfortable. The shower was lovely and hot.

The beds were comfortable the pillows were not. Not enough blankets even using the blankets from the cupboard I was still cold after turning heating off. All the cars coming and then leaving lit up the room and woke us all up. Only three towels placed in the room. When I asked for one from reception they said there was no where to put another towel that was confusing.

Comfortable bed, pleasant staff, not noisey

Easy to find

Beautiful big room, comfy bed, great spa bath. Easy check in

No restaurant.

Comfy bed good shower

Grubby carpet, no toilet brush

Was great being able to check in late when coming over on the ferry

Had difficulty finding room

Great value for money and fantastic location

Lots of facilities closed for renovation, I.e.Resturant, pool .Rooms a little tired but fine.

Friendly staff, always smiling and helpful. Brilliant location.

Nothing

comfortable beds

Was not advised that the restaurant/bar was unavailable. Travelled from Tauranga over the Easter break and specifically booked with the restaurant in mind knowing that not many places would be available to eat over Easter. There were no cooking facilities in room to compensate, not even a micorowave.

Loved the central location. Room was a good size with a really comfy bed. Overall good will definitely stay here again.

Location to all amenities!👌 The unit we stayed in 811, and car parking was.👌 The room was warm each time we came back.👌 Thank you to the housekeepers for cleaning the room. We thought we were tidy. 😂 And fresh towels.👌

I know the dining area was closed, but I would rather pay for breakfast at this facility than go and pay somewhere else. Just my thoughts. Hopefully, it gets up and running again. With/without breakfast included, which would be a bonus. 🙏 The swimming pool closed too early for maintenance. Close it after the school holidays. Stayed 2 nights. April 19-21 2024

Great location, very comfortable bed, spa bath

It was close to everything

That it was mainly for a person that wanted to go out not stay in

The location suited our requirements. There was no breakfast available but they suggested where it could be obtained. There was only tea making facilities in our room. There was not toaster but they provide crockery and cutlery on request. The shower was over the bath which is not satisfactory for some people.

A box of tissues would have been good and a toaster.

We only stayed the night to get up early to the Airport. Room was perfect Tidy and comfortable

Bit of noise from the neighbouring rooms but other than that was fine

Old worldly Big rooms, 2 queen beds great Quiet, good location, clean, comfortable We would return

It’s old school but we happy Needs revamp old place, must have been great in its day with its restaurant and pool etc

The location was good, the staff was good everyone was nice and easy to approach. The room was quiet and was right next to an exit so it made parking easy and moving our stuff out easier.

The wifi connection wasn’t great because we were on the furthest room away so the wifi kept dropping in and out. The TV was old and small with limited channels but it wasn’t a big deal as we weren’t really watching TV.

It was close to the supermarkets, good sized rooms. Very comfortable bed

Wifi was quite slow, rooms clean, but a little dated.

Quiet and comfortable

Restaurant was closed

Zentral gelegen. Wunderbare Destination und Umgebung !

Alles gut

Location

Ants in room, bad smell, untidy, uncomfortable bed, run down

My room was ready when we arrived around 1pm - well ahead of check-in time

Good location

The staff were extremely helpful and friendly. The bed was extremely comfortable and clean. The hotel was easy to find and had plenty of on-site parking. Close to town cbd and other amenities. The room was nice and warm and was surprisingly quite large.

The room I got was definitely a lot older and worn than what is projected in the online pictures. The room and hallway had a slight dank smell to it but wasn't overwhelming. The bathroom was clean but is definitely getting to the end of its lifespan, the bath/shower sprays water all over the room when you have a shower.

The shower was not good water running out of shower head like a tap we had three people stay and only two towels

Bed was really comfy. Staff were great accomodating our very late check in time

The seat/luggage storage in the entrance of the room was a bit grubby

Very helpful staff, prompt check in. Clean room with a lot of space.

Bed was a bit too soft for, but that’s just personal preference

No breakfast. Rooms clean and tidy

Didn't like that the toilet didn't have a door