Hotel was clean,lovely pool.

Meal was lukewarm portions small service was slow,did not seem to be enough staff.

Nothing

We had an emergency car accident, and they would not move through the day for us even though it's an option on the site. I paid £190 where I managed to turn up after 11::30pm. The cleaning lady tried to come in befre 9am. I would of rather stayed at home and burned £190 for the room! Never going back ever. It was supposed to be a nice break we never got to use the5⅝ facilities such as the spa or other things. Because I arrive so late with an injury of the car accident which was completely ignored from the staff and the website.

This a hotel situated right in front of the ocean. It’s rather call it ocean view than golf view. It is located in very nice and calm region. The rooms are spacious and very nice, containing everything needed. Spa is great, we used to take it everyday. It is very dog friendly hotel as well.

This is the common problem for most of the hotel within UK is that you have to order you breakfast, even continental: I want to choose myself how much yogurt I want and not asking all the time once again. Also related thing to this is that you have to book breakfast time all the time and cannot just walk it. It’s ok if you are on business trip but staying on vacation I want some flexibility and not rushing all the time… to meet 10am bar.

Everything was exceptional from the room and meals to the staff

The Spa

The location and the view were exceptional.

Nothing.

I am very very picky and I had no complaints. Spa was fantastic with a lovely feel as soon as you enter! It was the warmest pool side area I have ever visited making you feel like you are abroad and wanting to dip in the pool. The room was nice and bathroom very clean. Food was good and breakfast was a feast!! Couldn’t believe how much food you got (not just a simple buffet style place). The view is also lovely which makes a difference. Everybody was really friendly and helpful- even though it is a posh place, it wasn’t snooty at all. There were loads of books you could read in the comfy living area too. Currently staying at the AA at loch fyne which has nothing on this hotel. I would love to go back

Nothing it was great

The hotel staff were excellent and very friendly. Breakfast was delicious.