Good location, good service

Lack of early check in without a fee was a little in convenient

We were given an upgrade to a 2 bedroom apartment which was a wonderful surprise to end our trip. The staff were very, very friendly and helped us carry our luggage up the stairs. The apartment was wonderfully comfortable and modern, the beds were incredible! Lovely to have a small kitchen too. The apartment is in a busy area but is very, very quiet so we had a great sleep. The area is wonderful, full of restaurants, bars, cafes, kiosks and bakeries. We didnt need or want to go anywhere else for dinner. (can recommend Chipe Libre and Bocanariz for dinner! and the Fork for snacks!) There is a lovely market everyday and the area is wonderfully safe to walk at night. We felt safe at all time as the apartment building has two sets of doors to enter, each time with a key. There is a nice long park and gardens nearby where I went running, also safe!

There should be a towel for drying dishes. But this is a very minor complaint.

Excelente ubicación, acogedor, limpio y el personal muy amable.

Nada, todo perfecto

Espaço amplo e limpeza

O cartão de entrada travava algumas vezes

Las habitaciones increíbles, cómodas

Boa localização

Não estava clara a informação de que o prédio em que o apart se encontrava não tinha elevador. Fui colocada no último andar (4° andar) e tivemos que subir com malas pesadas os lances de escada. Também não gostei dos serviços de atendimento do apto, pois não consegui usar o cofre, nem o cooktop. Não havia instruções claras. Também tive problemas com as chaves que viviam perdendo o contato nas fechaduras, além de ter tido um problema com a pintura das áreas comuns do prédio, que não estava sinalizada e encostei meu casaco numa área molhada, o que manchou meu casaco e não recebi nenhuma reparação da hospedagem.

Francis, the young chap on reception was fantastic, spoke excellent English. After my checkout they safely locked my bags away so I could fetch them later as my flight was not until later that night.

Great location, very clean, kind staff. It was in a great part of town and we felt very safe.