Beautiful property, beautiful room and great food!

The ambiance of this hotel is truly special. The common areas are beautifully decorated as well as the guest rooms. Stepping into the hotel you feel like you are in a special oasis. The staff are attentive and very helpful as well.

Can't think of a thing.

well located, well built

the room is too expensive for what you get. room & bathroom smelled bad

staff very friendly

outstanding property and location

could have used 1 more trash can. only 1 in bathroom

beautifully decorated, clean and beautiful inside and out

the bed was too soft for my taste and very high.

This must be one of the most beautiful hotels in Mexico. The building and gardens are magnificent. The on-site restaurant has a very good menu and wine list. And the location is close to all centro attractions.

Nothing really, all good.

We need the air conditioner on at night but it blew cold air on one of the beds. We could not reduce the airflow to a comfortable level.

Service, Room, Food

n/a

Breakfast was excellent - good portions of food, very tasty, and served in a lovely garden type setting.

Just a beautiful historic property with great staff and food.

Nothing

the location was perfect. lots of restaurants near by and right by the cathedral

nothing everything was perfect

everything about the hotel. I’ve stayed there numerous times and it never get old. the location is the best. and the rooms are roomy and comfortable.

it was standard the hotel had a breakfast with the room rate. unfortunately, they no longer offer the breakfast with the room. That is a big turn-off. I’ll have to possibly reconsider where I stay next time I’m there.