After I mentioned that my wife was a light sleeper, they gave me an upgrade for just a few Euros more for a quiet suite upstairs at the end of the hall. All of the staff were well trained and very nice to the customers. The breakfast was excellent.

There was beer that was spilled on the floor next to the bed and around the glass table by previous visitors. The carpets should be steam cleaned to get rid of the light smell. Besides that everything was great.

Great breakfast!

Breakfast! WIt was really good, with great coffee

The room was very nice. The best was the breakfast, presented in a smart way with selection I like.

Since we were heading towards Bilbao, this hotel as just sleep over along the route caused us 1 hr more drive.

Good breakfast. Very clean. Very friendly stuff. Good location (with car 4 minutes to free P+R at Wedel, then 30 min with S-Bahn to Hamburg, Landungsbruecken). We enjoyed our stay at Hotel Kreutzer and would come back again.

enjoyed our stay. welcoming staff. great breakfast. sparkling clean

the breakfast was good 8/10. pet friendly with a access to a small garden and the free parking. the staffs are good and welcoming but needs some improvement with English since the hotel accept the guests internationally. but In general the staffs are super good with 9/10 score. they gave us new year’s gift and welcoming fruits . the hotel is equipped with breaks new sauna.

no heating no dehumidifier after 23:00. if you take a shower after 23:00 be aware that you will be like living behind the waterfall.

Very clean and quiet room. The public transportation is very conventient, a metro station is about only 15 mins on foot.

Great breakfast, friendly staff, possibility to safe our bicycles inside the hotel.

Very nice receptionist and overall happy with the service.

great care was taken regardign corona.

Check in open 24 hours, price in line with expectation, big room and well cleaned and maintained

No menu and instruction in English and only few person of staff speak english