La comodidad, la limpieza, el personal, la ubicación, el escritorio

El ascensor estaba fuera de servicio, con maleta grande es incómodo

location is great, Frankfurt zoo is just a walking distance. the rooms are very neat and tidy.

the entrance can be better, I understand there may be construction ongoing or some works. maybe after, the entrance part will be cleaner than it is

Zentral gelegen... gutes Bett....Fensterrolladen

Neu renoviertes Zimmer im Seitenflügel, ruhig, Bad, Dusche alles neu gemacht, neue flauschige Handtücher, großes Bett mit schön fester Matratze, Balkon, großer TV gutes WLAN... Und direkt neben U-Bahn Zoo Also auch sehr gutes Preis-Leistungsverhältnis Sehr freundliches Personal

The staff was very kind and willing to help. The bedroom was perfect and the location was good too.

It was a little bit hot but there was a small fan so it was perfect.

Its a cheap hotel, simpel, quiet but ok

1st receptionist Was very unfriendly

Location was great Bed was ok Big room Nice TV

- hair dryer almost not working, had to use a fan to dry my hair - I had to ask multiple times to get a fan to my room although I was promised to get it in 15 min. I do understand that it might need time but would be good to be informed instead of me having to follow up multiple times. Especially when it was over 30 degrees - Curtains were to small, no way to make the room darker for sleep - Bathroom was a bit smelly and probably remember the 90s - I think this is the first hotel for a long time when O wasn't even asked how I liked my stay when checking out DEFINITELY not worth 100 euro per night

Very helpful staff. On tram route.

See my other review.

Good quiet location near public transport and good restaurants. Friendly staff. Nice to have a balcony.

The chairs on the balcony looked old because they have been in the sun a long time, but they were perfectly comfortable, so this is no big issue.

location

smelly bathroom

Great location - train station just around the corner, near to the Frankfurt centre Affordable price Good cafes around the area

Horrible smell of cigarettes all around the hotel No kettle or fridge in the room Poor lighting Tiny elevator

Large room. Staff were very friendly and helpful on reception. Excellent breakfast. The S-Bahn from the airport stops close by at Ostendstrasse and if you can get the service to the Zoo stop that is right next to the hotel. It is literally right outside the City Zoo. Not far to city centre.

Bedroom was a bit cold.

The beddings

The curtains did not cover the entire window, toilet had a bad odour, no heater in cold winter, no fridge

Good location..fair price..comfortable bed

Maybe hot drinks facilities in the room would be nice

Walking distance to Altstadt. Right next to a metrostop and tramstop. Parking facilities.

Facilities in the room very outdated. And worn out. Small bathroom and very basic. No mini fridge. Worn out furniture. Thin matrasses and thin pillows.