Wonderfull hotel. The spa is amazing, breakfast is incredible, staff really nice and helpful

Amazing from hospitality to the rooms, we really loved it!

beautiful property with excellent service! great spa! great location!

nothing

everything from the service to the view to the amenities (the spa was incredible!)

I can’t fault it at all.

Amazing everything was perfect 👌🏽

very nice, been upgraded to a sweet beautiful room, perfect panorama view and very comfortable bed 😍and super nice stuff

amazing decor. has been refurbished to an exceptional level throughout. the service is amazing - staff can’t do enough for you and have a very personal touch. breakfast was the best we’ve had all trip and the vista looking out onto the lake is unrivalled

no iron in room and have to pay for ironing as a result

Everything was perfect, the room, location , breakfast, staff. Definitely it is a 5 star hotel.❤️

Nothing.

One of the best hotels we've ever stayed in! The building and the gardens are beautiful, and it's just in front of the lake, which just adds magic to the overall experience. The staff, from the reception, to the restaurant and spa area, they're all amazing. When we arrived, we were offered the opportunity to check the room before settling in and we were offered the upgrade from a junior suite to a bigger suite with a balcony, since we were really hoping to have one. The room (actually, rooms, since we visited the other one as well) was amazing! Very spacious, very modern, clean, and high tech. You can control the blinds and lights from LCD panels, the bathroom is awesome and the bed was so, so comfortable (we slept extremely well!)! The pool was amazing, and the indoor spa also worth a visit (we had a great time there, especially one day, when it rained for hours and we felt like staying at the hotel). And, once again, everything feels new, clean and modern. The breakfast buffet was also very, very good, with different options from the basic buffets you usually find at other hotels; I especially appreciated the fruit, very fresh and well chosen. We were extremely pleased with our stay and we would highly recommend this hotel to anyone staying at the Como Lake region. You can hire a boat from the hotel, but there's also the public port nearby if you want to go to Bellagio or Varenna, for example. There are also some restaurants nearby (but not a lot, some are just cafés or bistros with light snacks, but not appropriate for dinner), but you always have the hotel's restaurant if you prefer (we asked for room-service once, and the food was very good). A 5-stars hotel that definitely looks and feels like it. Very well impressed and we would certainly come back! 👌

Everything was perfect!