I had a lovely night at Eleftheria Hotel with my family. We had a nice and clean room with beautiful view. The staff was very kind and helpful. We will come back for more days.

Nice breakfast with vegetarian and gluten free options. Our room was always clean

Beautiful room Good selection of food at breakfast, with that view !!

Tasty breakfast and delicious desserts, with great variety. Beautiful and clean rooms. Τhe view of the sea from the restaurant and the pool was the best.

Our room was always clean. We loved the view of the gardens from our balcony. The staff was always helpful and friendly.

The facilities were nice and the swimming pool next to bar area was a nice place to relax if you wanted some downtime. and the front desk staff were helpful in organising taxis/busses to and from the hotel.

The photos in this site and the hotel’s website are misleading and the photos uploaded are from when the hotel first opened I believe. Secondly, the dinning room staff were disorganised and rude. During the breakfast time, the front of the house let in more people than there were tables/seats. So people would be grabbing their breakfast and having no where to sit. When paying customers asked the waiter what they should do, the wittier simple shrugged his shoulders and said “what can I do”…. thirdly, When my partner and I were still finishing up our meal, the waiter took our plates away when we were very clearly still eating, and he said “we are closing and the buffet food is gone, so you don’t need your plates anymore”….which wasn’t the point….. Lastly, when we first checked in and got into our room, there were at least 20-30 hairs on the floor, and we were sure it had been “cleaned” because the floor was still wet from the old mop that was used to clean the floor. This was the case everyday for our stay, and towards the end of our stay we asked the cleaner to stop cleaning our room because we were sure it was probably cleaner to leave it as is.

I loved the big pool, and the silence, as we stayed in the third building in the back.

The walking distance to the beach takes about 20-25 mins, and its uphill

It was easy to navigate, clean, cool and there is always someone around to help. The roses in particular are beautiful and the view from the pool and dining room to the sea is lovely. The staff really make this place - they genuinely care that you’re having a good time and make every effort to be polite and helpful. Some people found the walk up and down the hill a bind but we actually liked it and being away from the noise of the town was a plus for us. It is beautiful and tranquil at the hotel and the bar food was great.

Our room was the only disappointment but we were immediately given the option to change so it’s not really a dislike. Before the trip, we were told we would have a double bed on the ground floor with a garden view but we possibly had the worst view (electricity pylon) which at first was a shame for me as I like to read on the balcony on holiday. We were offered another room the next day but it was right at the back of the complex whereas this was in the main building. Unfortunately there was quite a bad drainage smell in our room too but after a couple of days settling in we quickly realised that we didn’t want to spend all our time in the room anyway and that the bed was comfy and we had space. If we go again I’ll request rooms 221, 222 etc as that’s what we’d been expecting. The staff, the breakfast, the pool, the view and everything else more than made up for it! Only other quibble was the music round the pool was the same every day (and bad!) 😅

We really enjoyed our stay. There was a mini bus that ran a couple times a day from the hotel for free taking us down to the high street which was super useful. The pool/ bar area was always lively in the evenings and Akis the barman was lovely and made everyone feel incredibly welcomed and involved. The breakfast buffet had everything we wanted and the staff were really welcoming. Rooms were also cleaned daily which was an added bonus

Nice hotel, quiet place, who wants to relax its perfect ,

But far away from the city centre, and the hotel is up the hill so it wasnt good for us

everything

Very very comfortable we had a room with balcony to the sea .country side Wonderful stay and hotel outstanding rich breakfast

Nothing

We stayed there for one night and we felt like being at home!! The staff was very polite and friendly. The breakfast was rich with many choices to eat from salty until sweet... The hotel is located on a hill with a very nice sea view! Due to its location, we had the opportunity to relax. The hotel offers free transfer with a mini bus from there to the main road about every two hours. That was very helpful. Thank you very much for the lovely stay and I will come back again in the future for a longer stay.

Nice staff, very clean room, and delicious food!! Highly recommend!

The breakfast was tastefull and with many options to choose from. The room was clean with a nice garden view.

The hotel and location were really beautiful, we really enjoyed our stay.

The pool schedule was a bit restrictive, only until about 7 pm.

Very clean quiet and fantastic staff always willing to help. Great location. Beautiful gardens

.

Hotel staff very polite. Very helpful. It was a really nice relaxing hotel. Easy to get taxi into chania. £15 euro each way. Food excellent at the hotel. Very clean. We had our bed changed every day

Air con could have been a bit better

The breakfast was good, we had a garden view which was good too. The location was okay We had a nice stay we didn't spend much time at the hotel because there was a lot to see outside We didn't have time to try the pool.

Nice location, just few minutes far from the beach. Stunning breakfast with seaview. Great variety between sweet and salted products. Rooms are modern and well furnished. Highly recommended.

Nice pool area, barman very funny and friendly

Hotel is 15 minutes’ walk away from everything –up on the hill. The shuttle they offer only drives every two hours. Breakfast very bad (small verity and bad quality), air-condition was very noisy

The rooms were comfortable and the double bed very large. The pool was fantastic, with a smaller one for the kids. Breakfast was also very nice. The staff was friendly.

The pillows were not comfortable, which was a surprise given that the rooms and beds were well taken care of. I was given another pillow upon request, bit still not of the best quality. The hotel is also a little far away from the beach, if you don't have a car, but the hotel offers rides in a mini bus.

Nice staff good location nice pool nice rooms ( beds are really hard)