fantastic view on the lake. location

no air conditioning, old facilities, not clean

stunning views, quiet, beautiful surroundings

Very friendly and helpful staff. We traveled with a baby. They helped us to find a local babysitter, gave us a travel bed and generally were very understanding and kind. The food at the restaurant was delicious (especially the local recipes). On top of that the view was amazing.

the place is located in the middle of the bushes, and offers a stunning restaurant with view on the lake ... at breakfast they serve spring water purified with stones

breakfast was ok but could have been better, i would have loved if there was more vairety of choice with some more healthy food. restaurant offer for lunch could be a bit more various

Food was not as expected. I would have hoped a better quality. It’s seems to me that my Lasagna was coming straight from the Microwave!!!

The view was amazing, super nice staff, delicious food,...

No airconditioning

- Breathtaking view at the lake - Nice balcony view on a beautiful park - Calm location - Big swimmingpool and nice little sauna (both for free)

- Extreme high prices food/ drinks (1 french fries €10, 1 meal €40, glass of wine €8) - À la carte: very little to choose from - Breakfast: very little to choose from and every day the same - Hot tub: not hot, same temperature as swimming pool - Bed: not comfortable - Kids: nothing for kids - Hotel: in the middle of nowhere

Spa Views Calm Forest around Desert

It is really in the middle of nowhere Great place if you want to disconnect completely I found the room lacking stuff like coffee/tea kettle, small bed, TV only with few channels Restaurant food is quite expensive for what it is It has tons of waiters running around but when you ask for the bill, you have to go to cashier. Crazy. For a menu at 45 CHF I found it not great service Breakfast buffet is ok but not justifying the price. Queue at the coffee machine Only 2 bus per day to go to Mendrisio

Perfect location and wonderful staff!!

Good location and a beautiful view.

The room was simple but ok, cleaning could have been improved. The towels were old and frayed. Seeing the pictures we expected the restaurant to be very gourmet, but it wasn't the case. The service was very poor and slow. On the first day, they took more than one hour to bring our starters and tried to serve me dessert before the main dish, a total disaster. After we complained they improved timing on the second day. Breakfast was chaos, they took a long time to reset the tables and many guests went to fetch their own napkins and placemats. They also took too long to replace the food and there was a lack of glasses, cups, and cutlery. One day the coffee machine was out of order. It seemed to me that they were not prepared for the number of guests they had. A pity...

Ms. Pascale, Front Desk Mgr, went beyond her call of duty to straighten out some issues and this made our stay “one to remember”. Thank you Pascale 🙏👍🙏

Hotel guests having eaten at the restaurant were told that charging consumption at the restaurant were not permitted...... guest were not advised of this.

The showerhead of our room could not offer water with constant temperature. The bed was also a big harder than normal. My husband could not sleep well whole night.