Perfect location and overall good value for money. Breakfast was decent and room was clean and comfortable.

Low pressure in shower and limited amount of hot water.

clean, close to centre

I liked the lobby area with coffee bar where guests mingled. The staff was friendly and was patient with me not knowing Italian. Of course the access to the Basilica was phenomenal. Location, location, location

The lighting in my room was not good. The overhead light in the entry vestibule did not work and when I reported it, it was not fixed. The chandelier in the the bedroom area was missing a light bulb and was not replaced when asked. Even though I spent 2 nights there. The electric outlet where the bedside lamp was supposed to be plugged in, was broken and pushed back into the wall. I didnot report this because was too difficult to try to translate. So in all, three lights did not work in the room. Also, I thought the dinner was overpriced. I should have asked the price beofre I took the 2 dinners because I was surprised to be charged 39 Euro for 2 dinners in the dining room. Service was great in the dining room, but the food value was not there.

The bads are no good stif hard and no convinent

The location is perfect.

The breakfast was very disappointing, you mainly get a couple of packaged stuff from the supermarket plus one fresh (very sweet) croissant and coffee.

Staff throughout the centre were helpful and courteous. Great location with wonderful view from bedroom.

A little spartan. Poor wifi.