We had to go to another place for checking in although they brought us back to the apartment afterwards. They have to understand that people may be tired after travelling to get there so meeting in the accommodation itself is a gift in itself, We had to stand all the way while we wait for them to copy our passport, was told to pay tax and sign a form to say money is going to be deducted from My account for any likely damages. They could have asked to bring a copy of our passport and meet us in the accommodation