The room and hotel were clean and nicely furnished. There was a well stocked mini bar and plenty of tea or coffee in the room. Receptionist on our check in was lovely and very helpful. Great location for Highclere Castle and surrounding area.

The temperature of water in the shower was either stone cold or absaloutly boiling. Even when bringing this to the attention of staff, nothing was done about it. Very dangerous for anyone elderly or infirm or for children. It meant that we didn't have a decent shower throughout our visit. No matter the time we arrived during the breakfast service, basics such as butter, hot water for tea, cereal bowls were not there and had to be asked for which meant waiting until the only person serving breakfast returned to the dining room. A general lack of attentiveness from dining room staff.

A lovely place to stay in had a great nights sleep.

Nothing

Staff very welcoming. Food was beautiful both dinner and breakfast. Room was quiet, bed was lovely and comfortable. Pillows and duvet were high quality and helped for a good night's sleep need to know where they are from.

The room was immaculate, it was very clean and tidy. The staff were helpful and friendly and made us feel comfortable.

Unfortunately the shower didn’t work but that didn’t ruin our stay.

A very clean friendly place , the rooms are modern and great value for money great tea and coffee facilities and snacks provided . The beds are comfortable and clean the staff was friendly and the breakfast was beautiful

The only negative and only a small one was it was cold in the rooms there was a radiator but the heating wasn’t on so it got quite cold

Location to Highclere Castle. Staff. Service. Ambience. Food. Lovely cosy English pub.

Nil

Breakfast good, location for castle good.

Meals very expensive. Would expect better quality and choices for the cost. The on line website menu was different to pub menu and had to choose the only thing i could eat. Partner had to send his back as meal was tough and tastless. The mattress was hard ruined our stay and day out, no sleep and aches. Coffee machine didn't work. Very disappointed.

Comfy bed and clean room. Breakfast was amazing

Our room was very close to the road. The property backs onto a busy road so constantly cars going by.