Ein sehr netter Empfang, super Lage, sehr gutes Frühstück

Keine Beanstandung

Nice room with modern furniture which is well equiped, nice personnel, good breakfast.

Dust on the wardrobe, fact that I asked to change the towels on one of the days and it didn't happen.

Very good breakfast. Close to the city center. Lot of space in the shower box.

Small drawback: reception open a few hours per day. If you arrive late you need to contact them and they give you a code to get the keys. Everything worked in the end.

perfect breakfast good location in city

lots of noise from street airconditioning was hidden by curtains and placed on bed level... it was really hot in whole hotel

Breakfast was delicious Room was clean and comfortable Wifi was excellent Staff were v helpful

Smart TVs in the rooms Reception open in the evening

Smart hotel. Nice breakfast for the price. Right in the city centre. Helpful staff.

Nothing.

Super helpful staff, amazing breakfast and very convenient location right in centre of the city.

little small room

The hotel is very centrally located in Bonn. The room was small but comfortable. Breakfast had lots of choices.

Unfortunately our stay was disturbed by two incidents with the staff. The first incident was when in the middle of breakfast with all guests around the receptionist found it necessary to inform us that we hadn't paid our bill yet (which we did directly pay at arrival). She insisted that this we lied and only then decided to check her invoices. Unacceptable rude behaviour... The second incident had to do with the parking place that we reserved. After coming home from a visit I found my reserved parking place was occupied by another car. I tried to inform the staff but everyone already had gone home (staff leaves officially at 15 in the afternoon, but on that Sunday already much earlier). So I parked my car in the other available spot. The next day -also during breakfast- the receptionist found it necessary to teach me a lesson that I could not park my car somewhere else, because "we don't also put other people in your room, when you're away". I didn't want to make a scene so I kept quiet, but was upset by their behaviour again. These experiences gave me vibes like I was in a Fawlty Towers episode.