Location

Staff very rude I complained that they came and work in my room while I was having a zoom conference There was a problem with the plumbing They did not notice me about coming to my room. When I complained they were extremely rude saying that is your problem our problem was to fix the plumbing

Location, location, location!!! And if you are coming with a car, there is parking that is steps away and is secure. For me, that was very important.

Rooms can be small. You really need to check the size.

The location and the facilities

Our room was in the first level, so it was dark, during the day we needed tu turn on the lights

Location and staff

Our room was noisy

clean, staff were helpful and efficient

n/a

location

Very attentive staff!

location

room was not comfortable enough, bed was not comfortable, we had to change room due to smell of food from restaurant

Super location

Very comfortable rooms, nice big bathrooms, a wonderful top quality breakfast with every kind of cheeses, charcuterie, fruits, breads, etc. The location is unbeatable, in the heart of the “5th Avenue” neighborhood of Madrid at a very nice price. Kind and professional staff and and adjacent very good restaurant with extended hours. I will keep staying in this NH Lagasca hotel every time I visit Madrid.

nothing

location and pet friendly!

can’t take pet to breakfast room.

Location was excellent

the hotel requires extensive decoration and refitting

In the heart of salamanca and still a nice short walk to the big museums and park. Plenty of restaurant options about and for the most part, it was quiet given the location.

Unfortunately, the air conditioning wasn't working, just the heating, but opening a window helped with air flow. Also, the internet is not free if you want to do some heavy streaming.

location and breakfast

nothing everything was ok

the location is great, but the greatness stops there.

the remote control was completely filthy. the shower head broke while I was showering and fell in my head. for a 4 star hotel the service was really bad, no one helped you with the luggage.