Everything perfect

Pool closing at 6.30.

very clean, great location and the staff were very friendly.

The pool attendant never had the pool open and ready on time and was also keen to close in an evening.

Lovely location.Rooms very comfortable with everything you need and some nice extras too such as dish washer and filtered water tap.We requested a top floor room and this was granted.The reception staff were very helpful and friendly and explained everything clearly.

I didn't like having to book a sunbed as you couldn't pick where you wanted to be but as we had a balcony with sunbeds on it it wasn't too much of a problem as we did our sunbathing on there.

Everything was lovely about the complex

Nothing

Location is great - right next to the beach and all the bars Staff were very friendly and welcoming! really enjoyed our time here & the other guests were great as well

Nothing

Staff were good

The smell of deep fat fried food,the extra charge for moving us to apartment with balcony even though it was what we requested in the beginning and had already paid for. No change of linen mid week.

It was a great location for a family, was close to food and entertainment, very clean facilities and very friendly staff, will definitely recommend it to others.

There was just entertainment at the weekend. The pool lounger reservations were split into just 2 slots.

lovely and quiet and clean

no smart tv

The bar/restaurant offer a good selection of food and are very accommodating. We have stayed at this place several times and overall is good. The location is great and is 10 mins from the airport by taxi. The staff are helpful.

The cleanliness of the apartment overall was good, but I don’t expect to find clumps of someone’s hair in the sitting area or bathroom. There was dust and fluff under the beds and bedside tables.

absolutely beautiful and had everything that you could think of USB points/ blue tooth speaker /dishwasher all the little things that you would not expect.

nothing at all

absolutely spot on, had everything you needed in an apartment and very clean. location was great too we will definately be returning.

nothing at all that we didn’t like

A relatively small and cozy hotel located close to the beach. Our appartement was comfortable for a family with a toddler and 2 bigger kids. Our toddler slept in a baby bed in our room, thus we didn't use the sleeping couch in the living room. The kitchen is well equipped. There was some coffee, tea, sugar, salt and pepper. Also 2 dishwasher tablets (we could buy more at the reception for 50 cents each). The swimming pool was mostly empty as others guests enjoyed sunbathing more than swimming. We got sunbeds without reservation whenever we wanted. Our kids liked the playcorner outside, small but yet nice. The hotel complex was quiet and neat. The hotel bar had a good choice of food for a very reasonable price. We enjoyed our stay!

The swimming pool rules aren't friendly for families with children. The floatables are allowed only between 11-12 and 16-17, outside of these hours the kids could swim but when they started splashing water the guard told them they can't play. They weren't allowed to use jacuzzi even if we were the only ones using the pool (it was pretty cold). In general there were mainly older people, almost no families which probably made the hotel so quiet :)

I’ve been using this resort now for 22 years which indicates how much my family enjoy it

space was tight in the complex

Good vslue

I booked this trip for my sister and ber family and the fact she had to pay 100 euro to change the name is outrageous

Location great - very central. Staff are very helpful and it never seems over-busy. Short walk to main strip

N/A

The proximity to the strip and beach

The floor hoovered in the apartment

Fantastic location. Very clean, great accommodation. Bright and spacious

Nothing.

Staff very friendly and the Complex very clean. The apartment had everything you needed, so clean and fresh towels and sheets every few days. The staff in the Baily bar was so nice. The food was topclass. Compliments to all the staff.

It was all really nice. The staff are all very helpful. The pool heated, something that is important in February. There is a restaurant on site that does meals and drinks, although we did not use it as the small house we had, had a relatively well-equipped kitchen area. From the small house we had we could look out and see the beach and see which was really nice. This was the second time we had visited this complex and can therefore say that the small houses are very much the same as the two bedroom apartments, except bigger with an extra bath room.

Location perfect for seeing puerto del Carmen

Liked everything